Specialist – Tools & Infrastructure Reliability (March of Giants)

Reposted 11 Days Ago
Be an Early Applicant
Montréal, QC, CAN
In-Office
Senior level
Gaming
The Role
Design, develop, and operate tools and pipelines to ensure reliability and performance for live-service game development. Implement and maintain CI/CD, IaC, observability, cloud infrastructure, deployment pipelines, incident management, and SLO/SLA tracking while advising and training development teams on best practices.
Summary Generated by Built In
Company Description

Ubisoft is a global leader in gaming, with teams across the world creating original and memorable experiences — from Assassin’s Creed and Rainbow Six to Just Dance and more. We believe that diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing the boundaries of entertainment, join us on our journey and help create the unknown!

Job Description

The position holder ensures the continuous viability, stability, and performance of operational tools and infrastructure supporting GaaS game development. They design, develop, and operate tools and pipelines (build, configuration, versioning, deployment, publishing) to simplify, optimize, and automate development processes. They train and support teams in testing, quality, security, and automation prior to launch, and promote best practices to deliver a reliable, high‑performance gameplay experience.

Responsibilities

  • Advising development teams on technology and tooling choices to improve visibility, control, and robustness of internal and external services.
  • Training, supporting, and guiding development teams in improving continuous integration and continuous deployment systems.
  • Researching, integrating, and developing technologies that enhance reliability, performance, and productivity.
  • Designing, operating, and owning build, configuration, versioning, and publishing pipelines (including packaging, signing, SBOM, artifacts).
  • Implementing and supporting CI/CD tooling (automated tests, quality, security), IaC, and secure, reproducible, controlled deployments.
  • Maintaining tooling products to deliver exemplary service quality to the project (internal SLOs).
  • Implementing and maintaining game deployment guidelines and documenting infrastructure implementation and technical specifications for network and server systems.
  • Collaborating with development teams to diagnose and resolve issues related to online services.
  • Establishing and maintaining incident‑management processes.
  • Managing Cloud environments using appropriate tools.
  • Developing tools and processes that allow developers to deploy services safely and efficiently.
  • Defining and tracking SLA/SLO/SLI, deploying observability (logs, metrics, traces), managing capacity, and contributing to FinOps initiatives.

Qualifications

Education

  • University degree in Computer Science, Computer Engineering, or any relevant field.

Experience

  • 5–8 years of experience in software development and system administration.
  • Experience with infrastructure automation (Cloud).
  • Experience managing high‑throughput systems.
  • Experience designing resilient, scalable, and redundant architectures.
  • Experience in software development and optimization.

Skills & Knowledge

  • Strong analytical and synthesis skills.
  • Ability to solve complex problems.
  • Ability to adapt quickly to change.
  • Ability to work under pressure.
  • Strong knowledge of distributed systems.
  • Excellent knowledge of Linux and Windows system administration.
  • Programming languages: Python, Go, C#, or C++.
  • CI/CD (GitLab, GitHub, Azure DevOps), IaC (Terraform, CloudFormation), containers & orchestration (Docker, Kubernetes).
  • Observability: Prometheus/Grafana, ELK/EFK, OpenTelemetry (or equivalent).
  • Cloud: AWS, Azure, GCP; databases; networks (DNS, CDN, load balancing, TLS).
  • Assets: Unreal Engine 5 (or similar engine), DevOps methodology, infrastructure automation experience.

Skills Required

  • University degree in Computer Science, Computer Engineering, or relevant field.
  • 5-8 years of experience in software development and system administration.
  • Experience with infrastructure automation and Cloud environments (AWS, Azure, GCP).
  • Experience managing high-throughput systems.
  • Experience designing resilient, scalable, and redundant architectures.
  • Experience in software development and optimization.
  • Strong knowledge of distributed systems.
  • Excellent Linux and Windows system administration knowledge.
  • Programming languages: Python, Go, C#, C++.
  • CI/CD tooling: GitLab, GitHub, Azure DevOps.
  • IaC: Terraform, CloudFormation.
  • Containers and orchestration: Docker, Kubernetes.
  • Observability: Prometheus, Grafana, ELK/EFK, OpenTelemetry.
  • Networking knowledge: DNS, CDN, load balancing, TLS.
  • Designing and operating build, configuration, versioning, and publishing pipelines (packaging, signing, SBOM, artifacts).
  • Defining and tracking SLA/SLO/SLI, capacity management, and FinOps contributions.
  • Unreal Engine 5 (or similar) experience.
  • DevOps methodology experience.

Ubisoft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ubisoft and has not been reviewed or approved by Ubisoft.

  • Healthcare Strength Health coverage in the U.S. includes medical, dental, and vision options with HSA funding to cover the deductible, plus access to One Medical and a mental‑health program. Several studios also provide telemedicine and, in some regions, on‑site clinic services.
  • Leave & Time Off Breadth Time off includes paid vacation, holidays, wellness time, volunteer PTO, and a sabbatical available after five years in the U.S. Canadian studios highlight six weeks of vacation and additional local days tied to occasions or seasonal reduced hours.
  • Parental & Family Support Enhanced parental leave with salary top‑ups is emphasized in multiple regions, including Canada. In the U.S., a travel‑expense program supports access to reproductive healthcare when services are out of state.

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The Company
HQ: Montreuil
21,450 Employees
Year Founded: 1986

What We Do

Ubisoft’s 20,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves.

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