- Develop side‑by‑side extensions on SAP BTP using Cloud Foundry/Kyma, CAP, Node.js, Java, and Fiori/UI5.
- Implement security and identity mechanisms (SAP IAS/IPS, OAuth2/OIDC, XSUAA) and manage service bindings.
- Set up CI/CD pipelines, transport management, logging, monitoring (Cloud ALM) and cost governance.
- Design and deliver integrations with SAP Integration Suite, including Cloud Integration, API Management, and Event Mesh.
- Create real‑time APIs (REST/OData/ODP) and event‑driven patterns with proper error handling and alerting.
- Configure SAP CX Sales Cloud v2 (accounts, leads, forecasts) and Service Cloud v2 (cases, SLAs, omnichannel routing).
- Model data structures, page layouts, workflows, business rules, and analytics for CX solutions.
- Implement extensibility for CX via custom objects, OData/REST APIs, event notifications, and BTP side‑by‑side apps.
- Design and operationalize Enterprise Service Management processes, SLAs/OLAs, and knowledge bases aligned with ITIL/ITSM best practices.
- Collaborate with cross‑functional teams to ensure seamless data migration, synchronization, and integration across SAP applications.
- 5+ years of experience with SAP IBP implementation and support.
- Hands‑on expertise in SAP BTP (Cloud Foundry/Kyma), SAP CAP, Node.js, Java, and Fiori/UI5 development.
- Strong knowledge of SAP Identity Authentication Service (IAS), Identity Provisioning Service (IPS), OAuth2/OIDC, and XSUAA.
- Proven experience building CI/CD pipelines using GitHub/GitLab, Transport Management, and Cloud ALM.
- Deep understanding of SAP Integration Suite, including Cloud Integration, API Management, and Event Mesh.
- Experience configuring SAP CX Sales Cloud v2 and Service Cloud v2, including data models, workflows, and analytics.
- Familiarity with Enterprise Service Management concepts and ITIL/ITSM frameworks.
- Ability to design and implement real‑time APIs (REST/OData/ODP) and event‑driven architectures.
- Excellent problem‑solving, communication, and stakeholder management skills.
- Bachelor’s degree in Computer Science, Information Systems, or related field; SAP certifications a plus.
ABOUT US:
Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change.
Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms.
Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group.
EQUAL OPPORTUNITY EMPLOYER:
Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
INFORMATION SECURITY RESPONSIBILITIES:
- Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
- Take part in information security training and act while handling information.
- Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO).
- Understand and adhere to the additional information security responsibilities as part of the assigned job role.
Skills Required
- 5+ years of experience with SAP IBP implementation and support
- Hands-on expertise with SAP BTP Cloud Foundry or Kyma, SAP CAP, Node.js, Java, and Fiori/UI5 development
- Knowledge of SAP Identity Authentication Service, Identity Provisioning Service, OAuth2/OIDC, and XSUAA
- Experience building CI/CD pipelines using GitHub or GitLab, Transport Management, and Cloud ALM
- Understanding of SAP Integration Suite, including Cloud Integration, API Management, and Event Mesh
- Experience configuring SAP CX Sales Cloud v2 and Service Cloud v2, including data models, workflows, and analytics
- Familiarity with Enterprise Service Management and ITIL/ITSM frameworks
- Ability to design and implement real-time REST, OData, and ODP APIs and event-driven architectures
- Problem-solving, communication, and stakeholder management skills
- Bachelor's degree in Computer Science, Information Systems, or a related field
- SAP certifications
Bristlecone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bristlecone and has not been reviewed or approved by Bristlecone.
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Healthcare Strength — Health coverage is described as having improved recently, with core medical, dental, and vision coverage in place for U.S. employees. Health insurance is also characterized positively in several places.
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Leave & Time Off Breadth — PTO, paid holidays, and WFH flexibility are outlined for U.S. employees, with PTO specifically called out positively. Employer-verified details indicate unlimited PTO for some exempt roles.
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Wellbeing & Lifestyle Benefits — An employee assistance program (unMute) provides confidential counseling alongside wellness apps and webinars. Additional wellbeing initiatives and company celebrations reinforce lifestyle support.
Bristlecone Insights
What We Do
Bristlecone is the industry’s largest pure-play supply chain service provider. As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain. Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group. Learn more at www.bristlecone.com
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