Specialist, Sales

DISA Global Solutions is a leading safety and compliance provider supporting more than 55,000 customers worldwide, including over 30% of the Fortune 500. With 1,600+ team members across 30+ locations, we’ve delivered innovative solutions since 1986 and process more than 20 million orders each year. As a multi-year Top Workplaces award winner, DISA offers competitive pay, robust benefits, and a collaborative, growth-focused culture. Employees enjoy ongoing training through our internal learning and development team, monthly appreciation events, and numerous opportunities for career advancement.

Job Title: Specialist, Sales

Position Summary: The Sales Specialist plays a vital role in supporting the day-to-day functions of the Healthcare Technology Division (HTD) Sales team. This position ensures HTD Sales processes are efficient, systems are maintained, and teams have the tools and insights they need to succeed. The ideal candidate is detail-oriented, tech-savvy, and collaborative, with a passion for operational excellence and cross-functional coordination. This role supports a fast-paced HTD Sales desk by managing data integrity, creating and updating standard operating procedures, assisting with communications, presentations, and reporting.

Essential functions, responsibilities:

• Manage and maintain accurate HTD Sales data in CRM systems (e.g., Salesforce)
• Build and maintain dashboards and reports in Excel and Salesforce for the HTD Sales team
• Manage inbound lead queues and assign leads to the appropriate sales representatives
• Validate HTD Sales pipeline and CRM data by reviewing flagged items, identifying missing or inconsistent information, and coordinating follow-up with the appropriate stakeholders for correction or clarification
• Monitor and improve internal HTD Sales processes to enhance team efficiency
• Liaise with cross-functional teams including Marketing, Customer Success, and Finance
• Provide administrative coordination and document support for HTD Sales proposals, quote generation, and contract processing, including drafting proposals, compiling RFP responses, and retrieving prior contracts.
• Register for and maintain credentials in RFP and procurement portals
• Distribute weekly HTD Sales win announcements to internal stakeholders
• Assist in onboarding new HTD Sales hires with system setup and training coordination
• Maintain and organize HTD Sales collateral, templates, and knowledge resources
• Assist in the creation and formatting of HTD Sales decks and presentation materials
• Support conference planning, outreach list preparation, and post-event follow-ups
• Document and update standard operating procedures and internal HTD Sales workflows
• Maintain and update existing tools, reference materials, system information, and product catalog resources based on established processes
• Provide user support and training on CRM tools and HTD Sales processes

Key Skills and Experience:

• High school diploma or GED required; associate degree preferred, with 3+ years of customer service experience in a corporate or healthcare environment, including experience supporting premier or enterprise-level accounts preferred.
• Strong proficiency in CRM tools (Salesforce preferred) and Microsoft Excel/PowerPoint
• Highly organized and self-directed, with the ability to coordinate tasks, manage competing priorities, and consistently meet deadlines based on established timelines.
• High attention to detail and ability to manage multiple priorities
• Strong communication and interpersonal skills for cross-department collaboration
• Ability to analyze data, surface insights, and support strategic HTD Sales decisions
• Experience with Sales reporting, pipeline tracking, and KPI dashboards
• Comfortable working in a fast-paced environment with changing priorities
• Self-starter mindset with a focus on process improvement and operational support

Working Hours: Monday - Friday 8:00 AM – 5:00 PM (CST), with flexibility as needed to support Sales activities and deadlines.

Benefits:

• Personal and Sick Paid Time Off.
• 401k with a highly competitive match.
• 11 Paid Holidays
• Medical/Dental and Vision.
• Group Life Insurance, HSA/FSA
• Employee Assistance Program
• Educational Assistance Program

Internal Mapping: This role aligns to the internal job profile of Specialist, Sales within the Revenue job family.

Physical Requirements:
• While performing the duties of this job, the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift up to 15lbs.(occasionally).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation for this role is determined by factors such as skills, experience, education, training, and internal equity. Pay may also vary based on geographic location in accordance with our compensation practices.

Job Pay Range

EOE/M/F/Vet/Disability