Job Title:
Specialist, Renewal SalesJob Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Location:
JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-kuLanguage Requirements:
English, Japanese (Required)Time Type:
Full timeSkills Required
- Fluent Japanese language proficiency
- Fluent English language proficiency
- Ability to use and maintain a customer management system (CRM)
- Strong product knowledge and technical understanding of services
- Ability to provide accurate weekly/monthly/quarterly sales forecasts
- Experience with renewal sales, upselling, or contract renewals
- Ability to manage high-volume outbound phone and email communications
- Ability to handle objections and competitive pressures to retain customers
- Authorization or ability to work in Yokohama, Japan (on-site)
What We Do
CNX Resources Corporation (NYSE: CNX) is the premier natural gas development, midstream, and technology company in Appalachia – one of the most energy abundant regions in the world. We believe in an Appalachia First approach to our work – prioritizing investments and utilizing home-grown resources that truly make a Tangible, Impactful, and Local difference in our regional communities first, and then far beyond. Over the past 150+ years, our 100% local workforce has produced low cost and low emission natural gas to help meet the world’s growing energy demand and catalyze environmental progress. Learn more about our company at CNX.com. Or, to view stories on our vision, innovations and actions, visit PositiveEnergyHub.com
