Specialist - Recruitment and Onboarding.Human Resources

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Douala, Wouri, Littoral, CMR
In-Office
Big Data • Other • Financial Services
The Role

We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. 

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Responsibilities
  • Develop and monitor the recruitment plan and process

    • Co-ordinate with HRBPs to ensure job profiles are kept up-to-date and complete 

    • Develop and execute on the sourcing strategy relative to the business, region, skillset and level of work 

    • Manage vacancies and job posting (incl. internal job postings) 

    • Plan, activate and manage the respective sourcing platforms - head hunters, recruitment agencies, internal referrals, online recruitment channels and digital platforms

    • Support and liaise with HRBPs for shortlisting and interviewing scheduling with business

    • Manage end to end offer management process 

    • Manage and perform hiring due diligence process

    • Co-ordinate with internal departments (and external agencies if any) to ensure onboarding readiness 

    • Manage end to end onboarding process

    • Assume accountability for recruitment related documentation and verification procedures

    • Timely coordination with employee services team for to the recruitment and onboarding updates to HRIS

    • Ensure compliance to respective internal policies, SLAs and regulatory requirements

Qualifications

Education:

  • Bachelor’s Degree: Preferably in Human Resources, Psychology, Business Administration, Communications or any relevant field.
  • Professional Certification in Human Resources is an advantage
  • Fluent in English and language of country preferable.

Experience:

  • 3–5 years in a dedicated recruitment or HR generalist role.

  • Proven track record of managing the entire lifecycle—from sourcing candidates (including passive candidates on LinkedIn) to conducting "Day 1" Onboarding.

  • Experience with talent attraction facilitators as LinkedIn Recruiter…

  • Experience with HRMS (HRIS, ORC, EBS…)

  • Background in Analytics would be an advantage

  • Experience in supervising others is an advantage 

  • Experience working in a medium or large organization

 

Technical Competencies and Skills

  • Mastery of Applicant Tracking Systems (ATS) and HRIS platforms.

  • Advanced knowledge of "LinkedIn Recruiter" and social selling to find niche talent.

  • Basic understanding of local employment laws to ensure fair and legal hiring practices.

  • Data Analytics: Ability to build activities reports and share with stakeholders.

  • Ability to write compelling "hook" emails to candidates and lead engaging orientation presentations.

  • Handling 10+ open roles and 5+ new hires simultaneously without letting a single detail (like a laptop delivery) slip through the cracks.

  • The ability to "sell" the company's vision.

  • Solid sense of accountability, sound personal judgment, and maturity.

  • Strong project management, planning, and organizational skills, including ability to handle multiple projects simultaneously in a fast-paced environment.

  • Superb oral and written communication

  • Demonstrated experience and relevant expertise in the design and building of distributed solutions.

  • Good IT knowledge of digitalized solutions

  • Flexible and ready to work under tight deadlines

  • Telecommunications Industry Knowledge

 

Behavioural Qualities (Live MTN Values)

Lead with Care

  • Demonstrates our curiosity and determination to be game changers. 

  • Own and deliver on our bold ambitions to generate value for our internal and external stakeholders 

  • Lead with humanity and empathy

  • Nurture relationships and act in the benefit of people, communities, societies, environment & planet

  • Completely accountable

  • Humble & considerate

 

Can-Do with Integrity

  • Steadfast in our commitment to equity, ethics & morality.

  • Discern right from wrong when "doing

  • Honest and candid

  • Bold & courageous - free to speak up and trustworthy in action, behavior & thought

  • Do right by others 

 

Collaborate with Agility

  • Demonstrates how to collectively engage and work to achieve our shared purpose

  • Forge meaningful partnerships, operate with a solution mindset and take personal accountability for our contribution

  • believe in our shared goals

  • learn, adapt, break barriers, fail-fast and discover new ways to make a positive impact

 

Serve with Respect

  • Demonstrates our higher purpose to be of service for good

  • Humble and modest in our interactions

  • Mindful of personal actions and its impact on people, customers, communities, ecosystems, nation state, shareholders & regulators

  • Treat others with dignity, open yourself to other’s views and believe in collective mission to serve for the greater good

Act with Inclusion

  • Value the power of diversity

  • Empower others to do better for the people, communities, nation states and the ecosystem around us

About Us

We are a purpose and value-led organization.

At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

As part of MTN’s recruitment process, your personal information may be processed using secure Artificial Intelligence (AI) technology to assist with the shortlisting of candidates. This is done in compliance with the Protection of Personal Information Act (POPIA). By applying for this position, you consent to the processing of your personal information for recruitment purposes. All data will be handled securely and used solely for evaluating suitability for the role.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Thank you.

About the Team
The Human Resources team partners with all aspects of the organization, driving success through the effective and innovative management of people for both current and future business needs.

Key roles that the Human Resources team performs:

  • Executive Role: Specialists in all aspects of people management. High-level input at a strategic level into all key business decisions.
  • Audit Role: Ensures all areas of the organization are compliant with legal requirements AND best practice employment policies and procedures.
  • Facilitator Role: Close partnership to support, advise and extend the ability of all areas of the organization to meet their objectives through the implementation of highly effective employment practices in areas such as Talent Acquisition, Learning and Development, Reward systems, Performance Management, Health and Wellbeing.
  • Consultancy Role: Provide expert advice to the organization and it’s managers on any aspect of workforce management and employee relations and performance.
  • Service Role: Ensure the organization is fully aware of and is equipped to deal with developments impacting employment matters, such as changes in legislation, changes in the characteristics of the labor market.

MTN Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MTN Group and has not been reviewed or approved by MTN Group.

  • Parental & Family Support Parental leave is positioned as notably generous in some markets, including widely cited six-month paid maternity leave and short paternity leave. Family-friendly support is also described through options like workplace childcare, adoption/surrogacy support, and related leave provisions in certain operating companies.
  • Strong & Reliable Incentives Variable pay elements are described as a meaningful part of the package, including annual performance bonuses, sales commissions, and structured short-term incentives tied to performance outcomes. Longer-term incentive participation is also described for eligible grades through share-based or share-linked plans.
  • Wellbeing & Lifestyle Benefits Wellbeing support is presented as visible and multi-dimensional, including mental, physical, and financial wellness programs and access to emergency assistance services for medical, security, and travel events. Lifestyle and telecom-specific perks are also described, such as connectivity allowances and flexible lifestyle benefit funds used for items like gym, travel, or school-related expenses in some locations.

MTN Group Insights

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The Company
42,119 Employees

What We Do

Delivering voice, data, mobile financial services and digital products across 16 markets in Africa. For more info, visit: www.mtn.com

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