JOB SUMMARY
Performs quality checks on IGSS products to ensure they meet quality standards and business requirements. Responsibilities include coordinating assembly of products, assisting in the procurement of parts, conducting test and validation activities, handling warranty / RMA claims, collaborating with development and engineering teams, and ensuring compliance with customer expectations, regulatory, and industry standards.
PRINCIPAL DUTIES & RESPONSIBILITIES
- Validates all IGSS software and web-based products, calibration programming, etc. as needed. Performs validation tasks as directed by the Quality Release Manager. Creates validation/test report for each validation/test item.
- Validates all IGSS hardware products, cables, and harnesses. Performs validation tasks as directed by the Quality Release Manager. Creates validation/test report for each validation/test item.
- Performs testing; test bench set-up support to development team, hardware/firmware team, customers, and all areas where testing, troubleshooting for IGSS products. Coordinates and hardware and firmware; specifically, methods for testing quality of hardware and firmware built in-house or outsourced. Creates methods for tracking the quality testing of hardware and firmware.
- Provides advanced support and root cause analysis for issues reported by the customer, technical assistance lines, and warranty team as required.
- Performs miscellaneous job-related duties as assigned.
ORGANIZATIONAL RELATIONSHIPS
- Reports to: Manager, Software Quality Assurance
EDUCATION, EXPERIENCE & TRAINING
- Bachelor’s degree in computer science, electrical engineering, automotive engineering, or quality management is preferred
- Minimum three years of experience in automotive diagnostics or related fields
- Experience working with a team of engineers in the development and validation of software and hardware
KNOWLEDGE
- Basic understanding of automotive protocol standards (ISO15765/CAN, ISO14230/KW2000, ISO9141, J1850, etc.)
- Basic understanding of diagnostic specifications, wiring schematics, harness prints, workshop manuals, electrical troubleshooting manuals
- Ability to solve problems and create clear accurate documents
- Basic knowledge of quality management programs such as Six Sigma, SPC, TQC, etc.
SKILLS & ABILITIES
- Strong PC skills in Microsoft Office applications (Power Point, Excel, Word, etc.)
- High ability to create and follow methodical quality management procedures
- Self-sufficient to work independently; requires little management oversight or supervision
- Ability to manage multiple objectives and projects at one time
- Strong written, verbal, interpersonal, and presentation skills
- Must have an up-to-date forklift operator certification
PHYSICAL STANDARDS
The employee must be able to access, enter, and retrieve data using a computer. Must have ability to bend, crawl, stoop and kneel to assemble and disassemble vehicles, and lift approximately 5-50 lbs.
Pay Scale
The pay scale for this position is between $59,951 and $73,439. The actual compensation will be determined based on experience and other factors permitted by law.
Exceptional Perks That Go Beyond the Basics
Join a workplace that invests in your well-being—mind, body, and future:
- Comprehensive Health Coverage
Medical, dental, vision, and fertility benefits to support you through every stage of life - Fertility & Family-Building Support through WIN Fertility: Includes Adoption & Surrogacy Benefits, WINMaternity, and PowerPause, offering up to $25,000 in lifetime benefits for fertility-related services such as IVF, IUI, and preconception support
- Generous Time Off
Enjoy a healthy work-life balance with paid vacation, 15 paid holidays annually, sick leave, parental leave, and MTO (Miscellaneous Time Off) for volunteering or a compelling personal need - Smart Retirement Planning
Build long-term financial security with a 401(k) plan featuring a company match and an additional Annual Retirement Contribution (ARC) - Peace of Mind
Company-paid Basic Life and AD&D Insurance, as well as Travel Insurance, so you're covered wherever life takes you - Wellness Program
Access a variety of tools and resources designed to support your physical and mental well-being - Tuition Reimbursement
Pursue continued education with financial support for job-related coursework, degree programs, and professional growth - Exclusive Employee Discounts
Save on insurance, travel, entertainment, car purchases/rentals, retail purchases, and more
Skills Required
- Minimum three years of experience in automotive diagnostics or related fields
- Experience working with a team of engineers in development and validation of software and hardware
- Basic understanding of automotive protocol standards (ISO15765/CAN, ISO14230/KW2000, ISO9141, J1850)
- Basic understanding of diagnostic specifications, wiring schematics, harness prints, workshop and electrical troubleshooting manuals
- Ability to solve problems and create clear, accurate documents
- Basic knowledge of quality management programs such as Six Sigma, SPC, TQC
- Strong PC skills in Microsoft Office applications (PowerPoint, Excel, Word)
- Ability to create and follow methodical quality management procedures
- Self-sufficient; able to work independently with little oversight
- Ability to manage multiple objectives and projects simultaneously
- Strong written, verbal, interpersonal, and presentation skills
- Up-to-date forklift operator certification
- Physical ability to bend, crawl, stoop, kneel, and lift approximately 5-50 lbs
- Bachelor's degree in computer science, electrical engineering, automotive engineering, or quality management (preferred)
What We Do
Isuzu is the global leader in commercial vehicles and diesel engines. We consistently focus on “creation without compromise” in the process of building and maintaining a world class organization. By expanding our operations across the globe, Isuzu products benefit people in over 100 countries. To ensure the most advanced performance and superb service, we are moving forward in product development, quality, manufacturing systems and customer support, which will become the new global standards of excellence. We hold an uncompromising commitment to improvement for better products and a better partnership with the world.
.png)
.png)
