Summary:
Essential Duties and Responsibilities:
- Answer Technical specification requests, questionnaires and forms. Review QA Master Data and provide weekly report. All other projects as directed such a CARB. Write and complete response for UL or BV unacceptable reports quality related issues within10 business days or within allotted timeframe.
- Update customer specifications through web portals as requested by sales.
- Coordinates the retrieval of quality information (surveys, etc…) for the customer. Communicates and coordinates changes requested by customer (component changes or special instructions).
- Support and conduct Target Inspection process at Distribution Center (DC).
- Review records or inspect retains on request to support investigations.
- Projects for QA Director as assigned
Supervisory Responsibilities:
None
Competencies:
- Must have working knowledge of computer usage including Microsoft Word, Microsoft Excel, Microsoft Access and SAP, and other work processing, database, or spreadsheet programs
- Works well with computers (ability to create spreadsheets, databases, etc…), Technical writing skills. Ability to analyze data & track trends. Ability to analyze problems utilizing basic tools (pareto charts, root cause analysis, gap analysis, etc…)
- Requires excellent writing and organizational skills
Certificates, Licenses, Registrations:
None
Travel:
Limited
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
Standing and walking – 30% of time on job; sitting – 70% of time on job; climbing stairs and ladders, repeated motion of hands (typing) – 30% of time on job; communicate (talking and listening) – 75% of time on job; identifying colors – 20% of time on job, ability to see. Ability to bend, stoop, and kneel and the ability to visually track moving objects.
#LI-DC1
QualificationsEducation Requirements:
Minimum of Associates Degree or college level course work which includes: 1 year of general chemistry, Basic English
(English/Composition 101, etc…). Technical Writing course work preferred. Some computer course work preferred.
Previous experience can be substituted for education.
Experience Requirements:
A minimum of 5 years of experience in a regulated industry is required. A background in chemistry preferred.
Personal computer proficiency required.
Skills Required
- Minimum 5 years experience in a regulated industry
- Associate's degree or college coursework including 1 year general chemistry and Basic English (or equivalent experience)
- Proficiency with Microsoft Word, Microsoft Excel, Microsoft Access and SAP
- Personal computer proficiency; ability to create spreadsheets and databases
- Technical writing skills and excellent organizational and written communication
- Ability to analyze data, track trends, and perform root cause analysis, Pareto and gap analysis
- Support and conduct Target Inspection process at Distribution Center and review records/retains for investigations
- Background in chemistry
- Technical writing coursework
What We Do
Nice-Pak Products is a leading global manufacturer of health and wellness products, specializing in innovative wet wipes for cleaning, disinfecting, and personal care. The company provides comprehensive private brand and contract manufacturing solutions for major retailers and brand owners across the hygiene and beauty sectors, focusing on delivering high-quality, sustainable solutions that support healthful living and enhance daily consumer hygiene.
