Specialist - QA&A

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.​

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.​

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. 

Job requirements

What can you expect?

• Becoming a part of a high-performance team
• Should be able to do quality audit for end-to-end automation in Pension Admin Business
• Contributing to making a positive difference to the lives of the end customers and exceeding client expectations via strong operational rigor and Quality audit. Also ensuring that all compliance and regulatory requirements are met and maintained to Aptia standards.
• Being bold in thinking and bringing innovative solutions to any barriers faced

Through the first 3-6 months, you will be provided adequate training and will be actively supported by your peers to help understand the ways of working.

What is in it for you?

• Work from home opportunity in line with the business approved policies
• Dynamic business environment with immense learning opportunities within this niche domain. Quick thinking and decision making will be put to test each day.

We will count on you to:

• Exceeding customer expectations by delivering business Quality audit report in process and give quality improvement recommendation.
• Effective/Accurate reporting of key quality metrics and reviews with relevant stakeholders
• Timely response to all requests received from all stakeholders.
• Good Communication (Written and verbal) and interpersonal skills
• Flexibility and adaptability – as the role will demand to switch between tasks and work on urgent ad-hoc requests

What you need to have: 

• Graduate in any field
• Minimum 2 to 3 years’ experience in UK Pension process
• Experience in payroll or scheme event (preferred)
• Good Communication (Written and verbal) (Must have)
• Excellent skills to articulate and draft quality audit report with detail information (Must have)
• Strong Defined Contribution / Defined Benefits technical knowledge (Must have)

What makes you stand out?

• Strong analytical and problem-solving skills
• Familiar with UK pension manual calculation (preferred)
• Ability to work with large quantities of sample data
• Good communication, collaboration and people skills
• Strong ability to plan and manage numerous processes, people and priorities simultaneously

How to apply

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.