At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
This role offers the opportunity to shape products that combat financial crime while ensuring adherence to complex regulatory requirements and working as a Product Owner in a matrix structure. The ideal candidate will combine domain expertise, strategic thinking, technical acumen, and a practical understanding of Generative AI and Agentic AI concepts to deliver impactful solutions.
How will you make an impact?
- Product Strategy & Roadmap Development
- Define and execute the product vision, strategy, and roadmap for FCC solutions.
- Align product initiatives with organizational goals and client needs, focusing on innovation and compliance.
- Regulatory and Industry Expertise
- Stay updated on global financial crime regulations and ensure product offerings meet compliance requirements.
- Analyse emerging trends in financial crime to identify opportunities for product enhancement.
- Solution Design & Development
- Collaborate with cross-functional teams, including domain experts, engineers, data scientists, and AI specialists, to design solutions for the Financial Crime and Compliance platform, including AI-assisted and Agentic AI-enabled workflows where relevant.
- AI & Agentic Innovation
- Identify practical opportunities to apply Generative AI and Agentic AI concepts, such as AI agents, workflow automation, decision support, and assisted investigations, to improve product outcomes and user productivity.
- Translate AI/Agentic AI concepts into clear product requirements, user stories, acceptance criteria, and measurable business value while partnering with engineering and data science teams.
- Demonstrate conceptual understanding and some hands-on exposure with LLM-based solutions, prompt-driven workflows, RAG patterns, AI agents, or enterprise AI tools.
- Support responsible AI practices by considering governance, explainability, security, privacy, model limitations, and compliance expectations in product design.
- Stakeholder Collaboration
- Partner with clients, business stakeholders, and internal teams to gather insights and translate them into actionable product requirements.
- Act as the voice of the customer and ensure the delivery of solutions that exceed expectations.
- Agile Product Management
- Own the product backlog, prioritize features, and define user stories with clear acceptance criteria.
- Work closely with Scrum teams to deliver high-quality, timely product releases.
- Data-Driven Decision Making
- Leverage data and analytics to assess product performance, measure ROI, and identify areas for improvement.
- Recommend enhancements based on insights from client feedback and market analysis.
Have you got what it takes?
- Experience:
- 9-12 years of product management experience, preferably in Financial Crime, Compliance, or Financial Services domains. Experience contributing to AI-enabled products, intelligent automation initiatives, GenAI solutions, or Agentic AI use cases is highly desirable.
- Domain Expertise:
- Strong knowledge of financial crime regulations, compliance requirements, and risk management practices.
- Analytical & Problem-Solving:
- Strong problem-solving skills and ability to synthesize complex requirements into actionable product strategies.
- Proficiency in data analysis and metrics-driven decision-making.
- Technical Skills:
- Experience working with Agile methodologies and tools like Jira/Confluence.
- Understanding of APIs, data modelling, and scalable system design.
- Familiarity with Generative AI, Large Language Models (LLMs), Retrieval Augmented Generation (RAG), AI agents, and agent orchestration concepts.
- Conceptual understanding of Agentic AI patterns, including task planning, tool usage, human-in-the-loop review, and workflow automation.
- Some hands-on exposure to AI tools or prototypes, such as prompt engineering, AI-assisted workflows, RAG experiments, low-code AI agents, or collaboration with engineering teams on proof-of-concepts.
- Ability to convert AI capabilities into product requirements, customer value propositions, adoption metrics, and responsible implementation considerations.
- Communication:
- Excellent verbal and written communication skills to articulate vision, plans, and progress clearly.
- Ability to present complex ideas to both technical and non-technical audiences.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11569
Reporting into: Manager, Product Management, Actimize
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- 9-12 years product management experience
- Experience in Financial Crime, Compliance, or Financial Services domain
- Experience contributing to AI-enabled products, intelligent automation, GenAI or Agentic AI use cases
- Familiarity with Generative AI, LLMs, RAG, AI agents, and agent orchestration concepts
- Some hands-on exposure to LLM-based solutions, prompt engineering, RAG experiments, or AI prototypes
- Experience with Agile methodologies and tools (Jira, Confluence)
- Understanding of APIs, data modelling, and scalable system design
- Strong data analysis, metrics-driven decision making, and problem solving
- Excellent verbal and written communication; stakeholder collaboration
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
