Specialist Product Manager

 So, what’s the role all about?

 We are looking for a strategic and detail-oriented Product Manager to join our Pricing Product Management team, supporting initiatives across the CXone Mpower platform.

This role is critical to ensuring pricing processes, systems, and tools evolve to meet the demands of our dynamic cloud business and global customer base.

As a Pricing Product Manager, you will work closely with cross-functional stakeholders including Product, Sales, Finance, Legal, Operations and additional stakeholders to define, prioritize, and deliver pricing capabilities that drive commercial success, operational efficiency, and scale.  

 Have you got what it takes?

• Evolve the pricing product roadmap, with a focus on global scalability, automation, and user experience.
• Serve as the business owner for pricing processes within CPQ with holistic view of other commercial systems.
• Collaborate with stakeholders to define pricing models for new product offerings and ensure seamless implementation.
• Define business requirements and user stories for pricing-related enhancements in collaboration with development teams.
• Drive initiatives related to discounting logic, quote flexibility, approval flows, and price governance.
• Partner with Finance and Legal to ensure compliance and control in global pricing.
• Support strategic initiatives such as new business models and more
• Educate internal teams on pricing capabilities and enhancements; serve as a point of contact for escalations.
• Provide input to dashboards and analytics supporting pricing decisions and visibility.

You will have an advantage if you also have:

• 8+ years of experience in Product Management, preferably in SaaS, enterprise software, or B2B tech.
• Strong understanding of commercial models, pricing workflows, and quote-to-cash lifecycle.
• Experience defining product requirements and working in Agile environments.
• Ability to manage complexity and align stakeholders across multiple functions and geographies.
• Excellent communication, analytical thinking, and stakeholder management skills.
• Comfortable working in fast-paced environments with evolving priorities.
• Proven experience working with CPQ platforms (Salesforce CPQ preferred) and pricing configuration – a plus
• Experience working with international pricing and regional discount strategies – a plus.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

 Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 7550

Reporting into: Director, Product Management

Role Type: Individual Contributor