Specialist - Product Expert (Apex-Proration)

Posted 5 Days Ago
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Mumbai, Maharashtra
Mid level
Aerospace • Software • Transportation
The Role
As a Product Expert at Accelya, you will deepen your understanding of the product and its benefits, engage with customers, collaborate with cross-functional teams, and support sales and marketing efforts. Your role involves gathering client requirements, participating in Scrum meetings, and providing insights for product enhancements while analyzing testing results.
Summary Generated by Built In

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. 

Specialist - Product Expert

Vikhroli, Mumbai

Role purpose

As a Product Expert/Specialist, you will be responsible for understanding and promoting the features and benefits of our Product to potential customers. Your role will involve collaborating with cross-functional teams, engaging with customers and other industry experts, and supporting the sales and marketing efforts to drive product adoption and revenue growth.

As a Product Expert/Specialist you will possess a greater level of expertise in the application of techniques and can use them to resolve extremely complex business problems in their area of expertise.

Duties & Responsibilities:

  • Develop a deep understanding of our product, its features, and its competitive advantages.
  • Understand and gather the requirements, provide solutions by mapping various business processes of client with the Product
  • Create Epics and Stories and obtain sign off from customer
  • Participate within Scrum meetings and provide insights into the stated requirements
  • Collaborate with the product development team to provide feedback and insights from customers to help shape product roadmap and enhancements.
  • Analysis of testing results and signoff

Knowledge, Experience & Skills:

  • Proven experience in a product specialist or similar role, experience in Airline domain is mandatory
  • Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams.
  • Analytical mindset with the ability to gather and interpret data and market research.
  • Self-motivated and results-oriented, with a proactive and hands-on approach to problem-solving.
  • Ability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously.
  • Good self-management skills, including ability to escalate issues in a timely manner and work to deadlines.

What do we offer?

  • Open culture and challenging opportunity to satisfy intellectual needs
  • Flexible working hours
  • Smart working: hybrid remote/office working environment
  • Work-life balance
  • Excellent, dynamic and multicultural environment

About Accelya

Accelya is a leading global technology and service provider to the air transport industry delivering innovative change at speed and scale.

The company´s market-leading passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing.

Over 250 airline customers count on Accelya, with operations spread across nine countries and employing over 2,000 professionals worldwide.

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future.

Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

For more information, please visit www.accelya.com and https://accelya.turtl.co/story/accelya-corporate-brochure/page/1.

#LI-JG1

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

The Company
Miami, FL
2,028 Employees
On-site Workplace
Year Founded: 1976

What We Do

Accelya is a leading global technology and service provider to the air transport industry, delivering innovative change at speed and scale. Our market-leading Passenger Cargo, and Industry platforms support airline retailing from offer to settlement. For more than 40 years, we’ve been the industry’s partner for change, simplifying airline financial and commercial processes. As a result, we're always driving the airline industry forward, from partnering with IATA on industry-wide initiatives to creating strategic solutions that simplify airline processes.
We’re proudly putting control back in the hands of airlines so they can move further, faster.

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