Specialist, Product Enablement and Communications

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Product Enablement and Communications
The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.
The Mastercard Identity Network seeks a Product Marketing Manager as part of the Network Enablement team. The ideal candidate should be driven to learn about technology, goal-oriented, customer-focused, collaborative, able to decipher technical initiatives and a strong storyteller.
Role• Create and/or manage technology one-pagers, briefings, FAQs, newsletters, SharePoint sites and presentation decks• Deliver input into, manage and/or create product-related GTM deliverables including training, external customer briefings and internal/external emails• Work with leaders, product managers, data scientists, data experts and engineering to interpret their initiative's impact for Mastercard and our customers• Be expected to align new material with Mastercard copy and style guidelines
All About You• Have a portfolio of past GTM materials describing a new technology, update, feature or platform to market-facing teams and/or customers• Share experience working with several teams, including legal and privacy, to develop and gain approve for external communications• Offer an entrepreneurial within a business organization mindset• Remain competitive, seeking to not only describe our technology, but how we can compete with competitive technologies• Be detail-oriented to align with Mastercard standards, but creative within those standards• Be a technology storyteller with solid grammar and style experience (such as AP)• Have knowledge of or working with machine learning model teams or technologies
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Pay Ranges
Vancouver, Canada: $68,000 - $109,000 CAD