What will you do:
- Basic knowledge and understanding of complaint handling process as required by regulatory agencies.
- Provide updates within Trackwise on status of product field action executions and event detail information.
- Monitor and facilitate product return for complaint investigation and analysis, including communicating directly with customers and sales teams.
- May support international and domestic complaint entry.
- Work with internal supporting teams on quality of data coming into post market
- May monitor, create, and assign regulatory communications to quality specialists for resolution.
What you will need:
Basic Qualifications:
- 2 to 5 years relevant experience required
- Basic knowledge and understanding of complaint handling and product field action process as required by regulatory agencies
- Basic knowledge on Trackwise
- Basic understanding of how to comply with constantly changing regulatory procedures preferred
Preferred Qualifications
- Must possess strong interpersonal skills including written and oral communication.
- Must be able to bring tasks through to completion with minimal supervision.
- Must have the ability to prioritize work and keep detailed and confidential records.
Skills Required
- 2 to 5 years relevant experience
- Basic knowledge of complaint handling and product field action process
- Basic knowledge on Trackwise
- Understanding of regulatory procedures
Stryker Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options and added protections such as critical illness, accident, and hospital indemnity, plus mental health resources. Wellbeing programs, onsite gyms, and fitness/nutrition classes further reinforce the perceived strength of health benefits.
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Retirement Support — Retirement offerings are seen as strong, highlighted by a competitive 401(k) plan with company matching and potential discretionary contributions. These elements are often viewed as valuable pillars of total rewards.
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Strong & Reliable Incentives — Variable pay is viewed positively, with annual bonuses and sales commissions often lifting total compensation. Incentive plans are seen as a meaningful contributor to pay satisfaction in roles where performance drives earnings.
Stryker Insights
What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.
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