Our multicultural team, working in an international environment in Eastern Europe and Middle East & Africa is searching for a passionate analyst when it comes to systems & processes related to marketing/customer data automation.
You are well aware that change is the key to success but that it needs proper engagement to reach organizational readiness.
In your regional role you drive the Performance Marketing and E-Commerce implementation/enhancement within the region. Further you act as the regional key user for performance marketing/e-commerce for the region throughout our group-wide business transformation and beyond.
What we offer:
- Stable employment (contract for an indefinite period immediately after the probationary period)
- Opportunity to gain valuable experience in a company with an established position on the market
- Fixed salary with additional bonus system
- Required working equipment provided
- A wide range of benefits (private medical care Luxmed, Multisport (after the probationary period), co-financing of foreign language learning, discounts on cultural events, the possibility of joining group insurance, integration meetings),
- Flexible working conditions in an international company
- Atmosphere of collaboration and mutual respect in a multicultural environment
Tasks and Qualifications:Your tasks & responsibilties:
- Active communication with local Marketing team members within the region to understand Performance Marketing and E-Commerce implementation status and align enhancement actions within the region
- Role confirmation, enrolment, onboarding on Performance Marketing topics, periodical train the local end-users
- Participate into the PM/E-Commerce Train-the-Trainer sessions
- Dealing with the PM/E-Commerce incidents process, solving the tickets or managing the escalation process
- Regional single point of contact for the respective updates, active SME role into the related project teams, participate in the UAT test and support the PM/E-Commerce projects roll-in within the region
- Coordinate the respective change requests process within the region, in alignment with the Key User community
- Coordinate Marketing database cleansing and maintenance, propose and execute marketing campaigns in a direct collaboration with the local Marketing responsible
- Prepare specific PM/E-commerce reports
Your profile:Education
- University/business school degree (IT, economy, business administration, engineering)
Language proficiency
- Excellent command of English language crucial
- Every other language preferred (German, French, Slavic, or other languages spoken in EMEA)
Required abilities
- Excellent communication and lateral leadership skills
- Joy in developing the Performance Marketing and E-Commerce capabilities (Processes/Tools/Organization) of a hybrid network (subsidiaries/dealer)
- Good knowledge of Performance Marketing (Marketo) and E-Commerce (SAP commerce cloud) software in a B2B context, ERP/CRM/MS Office understanding
- Ability to describe and improve business processes
- Ability to work in a complex and diverse environment with numerous stakeholders
- In depth knowledge of the business processes and procedures currently being used globally
- Skilled in problem solving with the local Key User and IT and analyzing business information
- Cultural awareness ability to adapt to country specificities
- Ability to handle complex situations and various information sources at the same time
- Willingness to travel (> 50%)
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What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
