Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
Job Purpose
The position holder will focus on the pro-active acquisition of new leads/prospects as well as maximizing sales of all aftermarket products to the existing F&B customer base. The ability to understand customer needs and effectively communicate our value proposition are vital. The position requires excellent telecommunication skills and the ability to communicate with customers at different levels in the organization in a professional and considerate manner. Experience in the use of CRM software will help the position holder with the mapping and maintenance of customer profiles in the CRM database as well as the effective cooperation with the sales and service organization.
Key Accountibility
- Sales of Donaldson replacement filters and other aftermarket products in assigned territory via daily calls and follow ups against a given sales goal.
- Independently plan and schedule outbound sales calls to maximize personal and territory sales efforts to achieve given KPI.
- Issue and follow up on written quotations for standard after-market product within set price and discount levels until placement of customer order.
- Following up with external sales/service/distributors on leads, generating and tracking opportunities through all the sales stages.
- Recover lost business
- Ensure that the CRM data base is maintained in a systematic and accurate manner in order to increase frequency of sales activities and to provide an up-to-date sales data source
- Advise clients of other products and services available, within the same business unit but also across other areas of Donaldson’s business.
- Collate and distribute client feedback on quality, new projects, budgets and competitor information. This data to be made available for the appropriate sales department/region in order to improve quality and increase sales opportunities and revenue.
- Liaise with internal sales and service organization in order to keep them fully informed on activities concerning assigned customers.
Collect information of market trends, customer preferences and competitor activity, sharing information with others within the business unit for better strategic placement in the marketplace
Key Qualifications and Requirements
- Bachelor’s in engineering, food science, food engineering, business administration or related field.
- 2 – 3 years of experience in an internal sales function dealing with cliental via phone & electronic transfer.
- Strong mechanical/technical aptitude.
- Experience in using a CRM software.
- Strong communication skills; strong attention to detail
- Motivated, Aggressive, Competitive, High Energy, Independent Sales Professional
- Able to establish rapport and influence.
- Strong negotiation skills. High resilience and able to handle rejection from customers
- 2 years previous outbound telephone sales experience
- Proficient in Microsoft office software (Excel, PPT, Outlook and Word).
- Experience in the use of CRM software will be an advantage.
- Conversant in Thai and English
Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to [email protected] to verify that the communication is from Donaldson.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Skills Required
- Bachelor's degree in engineering, food science, food engineering, business administration, or a related field
- 2–3 years of experience in an internal sales function serving clients by phone and electronic communication
- At least 2 years of outbound telephone sales experience
- Strong mechanical or technical aptitude
- Experience using CRM software
- Strong communication skills and attention to detail
- Ability to establish rapport and influence customers
- Strong negotiation skills and resilience when handling customer rejection
- Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook, and Word
- Conversational proficiency in Thai and English
- Experience using CRM software
Donaldson Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Donaldson Company and has not been reviewed or approved by Donaldson Company.
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Retirement Support — Retirement programs like a 401(k) match, profit-sharing, and an employee stock purchase plan are positioned as meaningful components of total compensation. Company materials consistently frame retirement benefits within a broader Total Rewards offering.
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Healthcare Strength — Medical, dental, vision, and a 24/7 Employee Assistance Program with mental‑health resources create a comprehensive health and wellbeing package. Healthcare is often characterized as decent and a core strength of the overall offering.
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Leave & Time Off Breadth — Paid time off, holidays, and paid parental leave are explicitly included, alongside other company‑paid leaves such as bereavement, jury duty, and military leave. Some locations highlight multi‑week PTO from the first year, underscoring breadth of leave options.
Donaldson Company Insights
What We Do
Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers' needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand.
