Specialist - Operational Risk and Regulatory Compliance Management (ORRCM)

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Manila, Metro Manila, National Capital Region, PHL
In-Office
Fintech • Payments • Financial Services
The Role

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Description:

The Operational Risk and Regulatory Compliance Management (ORRCM) Specialist 1 will support the Business Unit in managing operational risks. The role is responsible for identifying, assessing, monitoring, and reporting risks arising from processes, systems, and people, ensuring alignment with the organization’s risk appetite and regulatory requirements.

Major Accountabilities:

  • Assist in the implementation of Operational Risk Management programs such as risk and controls self-assessments and operational risk events reporting
  • Assist in the transformation projects or other significant financial initiatives to ensure internal controls are adequately incorporated
  • Identify process improvements within Finance to help Management build a strong internal control system
  • Assist Management in monitoring the completion of the required action plans for audit issue closure
  • Perform the SOX testing of monitoring controls
  • Assist Management in assessing the completeness and accuracy of details of the incident reports
  • Provide support to Business Policy Owners on policy compliance attestations requested by Risk.
  • Prepare the necessary reports to the Management and other business units
  • Other functions that may be assigned by the Operational Risk and Regulatory Compliance Management Head

Education Level and Professional Qualification:

  • Must be a Certified Public Accountant (CPA)
  • Should have at least 3 years meaningful experience in external or internal auditing

Technical and Leadership Skills:

  • Well-versed on the internal control framework, has experience in assessing internal controls and process mapping
  • Can communicate well with different stakeholders ensuring that there’s a common understanding of the controls required and the process objectives
  • Excellent presentation skills
  • High attention to details and focus-oriented
  • Excellent analytical skills
  • Strong proficiency in Microsoft Excel and other tools
  • Good management skills and high leadership ability

Job Category:

Finance

Posting End Date:

30/08/2026

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HQ: Toronto, Ontario
499 Employees

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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