Specialist NPO

Posted 22 Days Ago
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2 Locations
In-Office or Remote
Mid level
Software
The Role
The NPO Specialist monitors network performance, implements optimizations, manages customer interactions, and collaborates with teams to enhance network quality.
Summary Generated by Built In

We are looking for a dedicated Change Management Profile Engineers to handle MV RAN Change management configuration and implementation activities. The candidate will be responsible for network configuration activities, parameter management, implementation support, and ensuring smooth execution across 2G, 4G, and 5G technologies.

Responsibilities
  • Prepare, validate, and execute network configuration scripts for changes, upgrades, and feature activations. 
  • Execute planned network activities and implementations with minimal service impact and adherence to guidelines. 
  • Configure 2G/4G/5G network parameters based on project and operational requirements. 
  • Analyze pre- and post-implementation KPIs to assess impact and support performance optimization. 
  • Monitor and troubleshoot network issues during and after implementation using OSS/ENM/MOSHELL tools. 
  • Coordinate with operations, optimization, field, and customer teams for planning, approvals, and issue resolution. 
  • Maintain configuration databases, documentation, and activity reports, ensuring accuracy and timely updates. 
  • Follow change management, quality processes, and audit practices, including health checks and compliance activities.
Qualifications

You Have: 

 

  • Bachelor’s or master’s degree in or related field with 10+ years of experience in Network Performance Optimization and Configuration Management. 
  • Knowledge of multi-RAT technologies (4G & 5G) with hands-on experience in Ericsson environments. 
  • Understanding of telecom network architecture, parameters, and feature implementation processes. 
  • Experience in network configuration, scripting, and change management practices. 
  • Ability in analytical thinking, problem-solving, communication, and stakeholder coordination in a fast-paced environment
  • Familiarity with ENM, MOSHELL, OSS tools, and basic scripting.

 

It would be nice if you also had:

 

  • Knowledge of 2G/LTE/NR parameters, feature implementation, and KPI impact analysis. 
  • Good understanding of Managed Services Processes. Good experience in delivering managed services projects for a multi-vendor environment.
About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

About the Team
Some of our benefits:
  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond

Learn about additional benefits in specific countries.

Skills Required

  • Bachelor's or master's degree in a related field
  • Experience in Network Performance Optimization
  • Expertise in radio optimization for Nokia/Samsung 5G/4G Networks
  • Experience in OEM-specific tools, including Nokia SRAN BTS and NetAct
  • Experience in at least two RATs (5G & 4G) per OEM
  • Experience in data visualization & reporting tools (PowerPoint, Excel, Power BI)

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
Dallas, Texas
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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