Specialist - Mobile Device Management (MDM) Engineer

Job Description Summary

The Mobile Device and MDM Engineer will be responsible for the deployment, configuration, management, and support of mobile devices and MDM solutions within the organization. This role involves working closely with IT and security teams to ensure that mobile devices are managed efficiently and securely, providing seamless access to corporate resources.

Job Description

Responsibilities for this role includes, but are not limited to:

• Actively contribute to professional and reliable technology delivery for business systems, platforms, and processes for business domain/function(s) in scope.

• Actively contribute to on time, within budget, compliant, secure, and quality delivery of portfolio/ respective engagements.

• Effectively engage with the chosen SI Partner(s) and collaboratively strive to deliver business value. Ensure enterprise grade and state of the art Solution Design and Architecture with maximizing re-usability, configurability and scalability.

• Ensure top class and state of the art engineering delivery, code management, DevSecOps management, automation and strive for highest efficiency.

• Run efficient DevSecOps for platforms, products, or systems ensuring availability and optimal performance in line with the specific role.

• Follow industry trends and emerging practices to drive agility, speed, efficiency, and effectiveness. Ensure the overall user experience is taken into account when designing deploying new solutions and services.

• Ensure adherence to Security and Compliance policies and procedures as well as with other Novartis guidelines and standards.

• Design and implement Microsoft Intune solutions to manage mobile devices, including smartphones, tablets, and AR/VR headsets, across multiple platforms (iOS, Android).

• Configure and maintain policies for mobile device security, compliance, and application management.

• Develop and maintain documentation related to Intune configurations, processes, and procedures.

What you’ll bring to the role:

• Relevant experience with some or all of the following technologies: Microsoft Intune, Mobile Device Management (MDM), Azure Services, mobile OS (iOS, Android).

• Understanding of networking and how it relates to MDM infrastructure, Tunnel traffic routing and mobile applications connectivity.

• Understanding of Active Directory, identity & access management, conditional access policies and how it relates to MDM.

• Strong problem solver, collaborator.

• Proficient English.

Skills Desired

Communication Skills, IT Service Delivery, Performance Management