Specialist, Logistics

Position Overview: The Logistics Specialist is responsible for supervising and coordinating all aspects of loading dock operations at Capital One Arena and Gallery Place, serving as the primary liaison for load-in for all concerts, Aramark deliveries, large project deliveries, resource management, and vendor coordination. This role is critical in ensuring efficient and safe event load-ins and handling of all goods, equipment, and materials entering and leaving the venue. The Specialist will coordinate with event managers, operations, vendors, and other departments to ensure smooth, timely, and well-organized deliveries that support event and arena operations.

Are you an experienced logistics professional and a strong teammate? We'd love to hear from you!

Responsibilities:

• Manage the flow of trucks during load-in of all concerts and sporting events, equipment, and supplies to ensure efficient loading and unloading.
• Maintain organization of the loading dock, ensuring safety regulations and standards are met.
• Properly accept and organize all oxygen and propane in the loading dock in accordance with Fire Marshall guidelines.
• Maintain and schedule all overhead door preventative maintenance plans, ensuring proper disposal of garbage and recycling waste.
• Schedule the delivery and pick up of all dumpsters onsite.
• Serve as the primary point of contact for all large-scale project deliveries.
• Communicate with vendors, suppliers, and contractors to confirm delivery schedules, special requirements, and necessary permits.
• Ensure deliveries are aligned with event timelines and work to resolve any logistical challenges.
• Maintain inventory records of supplies, equipment, and resources delivered and stored at the arena.
• Coordinate with each department using the space to ensure that materials are correctly stocked, tracked, and distributed.
• Ensure that loading dock NBA and NHL league standards for deliveries are adhered to.
• Work closely with security to ensure deliveries meet the arena’s safety and security protocols.
• Maintain accurate logs of all incoming and outgoing shipments.
• Manage delivery and resource management systems (247 Software, Voyage Control, Event Booking).
• Prepare reports on delivery activities, identifying any issues or trends in logistical operations.
• Ensure all necessary documentation for deliveries (e.g., delivery orders, shipping manifests) are correctly handled and stored.
• Ensure that all safety protocols are followed, including handling heavy equipment and hazardous materials properly.
• Conduct regular inspections of the loading dock area to ensure health and safety standards compliance.
• Train staff on safety procedures related to dock operations and equipment handling.
• Other duties as assigned.

Minimum Qualifications:

• 2+ years of experience in logistics or loading dock operations, preferably in an event venue or large facility.
• High school diploma or equivalent experience.
• Bachelor's Degree or equivalent experience in logistics, business administration, or a related field is preferred.
• Experience coordinating project deliveries is highly desirable.
• Strong organizational skills with the ability to manage mobility priorities and timelines.
• Excellent communication skills and interpersonal skills to effectively collaborate with vendors, staff, and management.
• Knowledge of logistics software and inventory management systems is a plus.
• Ability to operate facilities and other material-handling equipment (certification preferred).
• Ability to lift up to 75 pounds.
• Must obtain forklift operator license and other operations-related equipment within 4 months of hire.
• Ability to move around the workspace to access various areas.
• Flexibility to work nights, weekends, and holidays based on event schedules.
• Thrives in a fast-paced environment, especially during significant events.

Pay Range: $55-65k USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.