Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
As part of Standard Bank's insurance and asset management business unit, IAM, the Investment Platform business is able to leverage the latest global technologies and worldwide partners to deliver an investment platform based on modern architecture and straight through processing.
Job DescriptionTo perform a client services role responsible for the day-to-day client and adviser management function in support of the INN8 Intermediary Servicing client facing team. The role provides technical, operational and administrative support to the Distribution Team on a professional and consistent basis.
QualificationsType of Qualification: Diploma
Field of Study: Business Commerce, Finance and Accounting
Experience Required
3-4 years
Experience in a client facing environment fulfilling client demand with a focus on maintaining high standards of service and problem resolution and an understanding of products and services available to clients.
Experience in client service/ reporting
3-4 years
The role requires financial/investment experience in a Wealth Management business and a good understanding of operational and administrative processes as well as risk and compliance standards. Experience of working in a similar mid-office environment or operations would be preferred.
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Documenting Facts
- Examining Information
Technical Competencies:
- Investment and Asset Management Processes & Procedures
- Client Knowledge
- Client Servicing
- Customer Reception and Channelling
- Customer Understanding
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What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
