Your Work Matters
This position is responsible for supporting the Pro Services teams within the stores with large commercial sales purchases. The person in this role will serve as a conduit between the stores, purchasing, logistics and finance teams. In addition, he/she will manage the large order process utilizing Standard Operating Procedures (SOP), assist stores with large order contracts, deposits, bids and field questions via alloy tickets, emails and phone. They will present large order deals to the Store Support Center teams packaged for decisions and actions to be made quickly.
Your Day will Consist of
- Receive and process requests for large sales purchases from the stores
- Validate all needed items, answer any questions and present to the Store Support Center (SSC) teams for a decision and/or further action(s)
- Communicate with store to obtain additional information if needed prior to a final decision being made
- Follow-up with the SSC and stores key dates to complete the sales and satisfy the customer.
- Work with the purchasing and inventory teams to procure product currently available or if a special purchase order (PO) is needed
- Stay current on merchandise training, new products and product lines
- Partner with the SSC logistics team to coordinate special delivery requests
- Assist the SSC Pro Services team with additional projects as needed
You'll be Successful With
- 1-2 years of relevant experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
- Experience working in a retail environment a plus
- Excellent communication skills (verbal and written)
- Strong analytical skills and problem-solving
- Must be detail-oriented and highly organized
- Strong computer skills including Microsoft Office Suite (intermediate level Excel)
- Excellent interpersonal and customer service skills
Ability to multi-task, meet deadlines, and work in a fast-paced environment
PHYSICAL/SENSORY REQUIREMENTS
Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Skills Required
- 1-2 years of relevant experience or equivalent
- Experience working in a retail environment
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Detail-oriented and highly organized
- Strong computer skills including Microsoft Office Suite; intermediate Excel
- Excellent interpersonal and customer service skills
- Ability to multi-task, meet deadlines, and work in a fast-paced environment
Floor & Decor Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Floor & Decor and has not been reviewed or approved by Floor & Decor.
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Healthcare Strength — Health coverage is comprehensive, including medical, dental, vision, virtual care via Teladoc, wellness incentives, and an Employee Assistance Program. These offerings are described as a main reason to work there even when pay is questioned.
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Retirement Support — A 401(k) with company match and an Employee Stock Purchase Plan are available, with bonuses in some roles adding to total compensation. These components provide long-term financial value for full-time employees.
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Leave & Time Off Breadth — Paid time off, paid parental leave, volunteer time off from day one, and closure on major holidays are included, with some holidays paid at time-and-a-half. Store hours that typically end by early evening support a more predictable schedule.
Floor & Decor Insights
What We Do
At Floor & Decor, we don't just sell flooring; we create endless possibilities. Redefining the retail experience since 2000, we are constantly in build mode, just like our customers. Joining F&D means moving fast, being part of decisions, and getting support at every turn.
Why Work With Us
We are builders, both of dream spaces and careers. You aren't just a number at a store selling some of everything -- you're a valued associate receiving customized training plans and endless career possibilities at a store focused on doing one thing better than anyone else.
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