Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (408) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you".
Job Description
Infrastructure and Technology
• Tier 1 support for Infrastructure and Technology to branch users in mainly Taipei, but also Tai Chung and Kaohsiung
• Support new location (office/warehouse), moves or renovation, Warehouse RF implementation, if any
• IT system deployments from GEO/CHQ, GEO I&T collaborative initiative
• Local 3rd Party Systems such as customs application, HR & payroll system
• Telecom Infrastructure, Zoom/Teams Phone implementation and support
• Hardware & software procurement
• 24-hour incident response for critical case
• Willing to work on public holiday and after office hours
• Experience on supporting in Alcatel Lucent PBX system
Acts as subject matter expert:
• Disaster Recovery of systems
• Policies and Procedures around IT – Cybersecurity, Network, Infrastructure
• Continue learning and growth on I & T learning knowledge and technologies
Monitors:
• Systems downtime
• Resource Utilization
• Service Desk queues
• Bachelor Degree or high diploma in Computer Sciences and experience with leadership in this field
• Language : Chinese/Mandarin(Native), English (intermediate or above) for both speaking and written.
• Experience on working multinational company
• Knowledge of Logistics Company business and operational processes
• Good organization skill (time management, task prioritization)
• Project management/co-ordination skills
• Proactive, sense of urgency and self-motivated
• Proven experience on Excel VBA, manual works automation
• Advanced PC hardware knowledge
• Basic PC imaging and deployments and Windows Client setup
• Basic networking (LAN/WAN, switch, router)
• Basic Windows server knowledge (install, server role setup, active directory)
• Basic server room infrastructure (wiring, racks, patch panels, UPS)
• Basic remote administration tools (RDP/terminal services, telnet/SSH)
• Mobile device proficiency (iOS and Android)
• Office & warehouse security system, CCTV is definitely an advantage
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What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
