Specialist Inbound (f/m/d) @MYTHERESA

Posted 3 Days Ago
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Leipzig, Sachsen, DEU
In-Office
Entry level
eCommerce • Fashion • Retail
The Role
Manage and resolve inbound logistics issues, verify delivery documents and create goods receipts, monitor KPIs and escalate deviations, communicate with internal/external partners, support process improvements, run meetings, and supervise small support teams. Ensure customs/export compliance and work shifts including Saturdays.
Summary Generated by Built In

*Deutsche Version unten*

To support our inbound team, we are searching for a Specialist (m/f/d) to be based in our warehouse in Leipzig.

WHAT YOU WILL DO
  • Analysis, documentation, and resolution of clarification cases that may arise during the inbound process

  • Contribution to the continuous improvement of workflows and quality standards

  • Verification of delivery documents and invoices, creation of system-based goods receipts

  • Monitoring, analysis, and escalation of deviations in key performance indicators within the assigned area

  • Communication with internal and external partners (Purchasing, Finance, freight forwarders)

  • Preparation, facilitation, and follow-up of meetings

  • Supervision of smaller support teams

WHO YOU ARE
  • Solid professional experience in logistics, or alternatively a completed apprenticeship / university degree, ideally with a focus on logistics

  • Initial experience in team leadership is a strong plus

  • Experience in project work is considered an advantage

  • Strong communication skills (written and spoken) in both German and English

  • Assertive and communicative personality equipped with diplomatic skills

  • Independent, structured, and reliable working style with excellent organizational abilities

  • Confident handling of tools such as Jira (ticket & task management), ERP systems (e.g., SAP, Microsoft Dynamics), and Microsoft Office (especially Excel)

  • Sound knowledge of customs procedures and export processing

  • Willingness to work in shifts (early and late shifts) as well as on Saturdays

WHAT WE OFFER
  • Up to 32 days of holiday, depending on the length of service, starting with 28 days

  • Language & e-learning courses

  • Staff discount

  • Discounted meals

  • Company pension scheme

  • Discounted membership for selected sports platforms & gyms

  • Free local transport

  • Individual support on mental health & well-being

***Deutsche Version***

Zur Unterstützung unseres teams suchen wir einen Specialist (m/w/d) für unser Logistikzentrum in Leipzig.

WAS DU TUN WIRST
  • Analyse, Dokumentation und Lösung von Klärfällen die im Verlauf es Inboundprozesses auftreten können

  • Mitarbeit bei der kontinuierlichen Verbesserung von Arbeitsabläufen und Qualitätsstandards

  • Kontrolle von Lieferdokumenten und Rechnungen, Erstellung von systemischen Wareneingängen

  • Kontrolle, Analyse und Eskalation bei Abweichungen von Kennzahlen des zugeordneten Bereiches

  • Kommunikation mit internen und externen Partnern (Einkauf, Finance, Spediteure)

  • Vorbereitung, Durchführung und Nachbereitung von Meetings

  • Steuerung kleinerer Supportteams

WAS DU MITBRINGST
  • Einschlägige Berufserfahrung im Bereich Logistik oder alternativ eine abgeschlossene Ausbildung bzw. ein Studium, idealerweise mit Schwerpunkt Logistik

  • Erste fachliche Führungserfahrung ist ein großes Plus

  • Erfahrung in der Projektarbeit ist von Vorteil

  • Fließende Deutsch- und gute Englischkenntnisse in Wort und Schrift

  • Durchsetzungsstärke, Kommunikationsfähigkeit und diplomatisches Geschick

  • Selbstständige, strukturierte Arbeitsweise sowie hohes Verantwortungsbewusstsein und Organisationsgeschick

  • Sicherer Umgang mit den gängigen Tools: Jira (Ticket- & Aufgabenmanagement), ERP-Systeme (z. B. SAP, Microsoft Dynamics) und Microsoft Office (insb. Excel)

  • Fundierte Kenntnisse in der Zollbearbeitung und Exportabwicklung

  • Bereitschaft zur Schichtarbeit (Früh- und Spätschicht) sowie zur Samstagsarbeit

WAS WIR BIETEN

  • Bis zu 32 Urlaubstage, abhängig von der Dauer der Betriebszugehörigkeit, beginnend mit 28 Tagen

  • Sprach- und E-Learning-Kurse

  • Personalrabatt

  • Vergünstigte Mahlzeiten

  • Betriebliche Altersvorsorge

  • Vergünstigte Mitgliedschaft bei ausgewählten Sport-Plattformen & Fitnessstudios

  • Kostenfreier öffentlicher Nahverkehr

  • Individuelle Unterstützung für Gesundheit und Wohlbefinden

  • Täglich kostenlose Versorgung mit Heißgetränken und frischem Obst

  • Exklusive Kantine und Dachterrasse für eine entspannte Pause

  • Attraktives Empfehlungsprogramm "Refer a Friend"

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.Experience Level: Entry levelWorkplace Type: On-site

Skills Required

  • Professional experience in logistics or a completed apprenticeship/degree in logistics
  • Fluent German and good English (written and spoken)
  • Confident use of Jira (ticket & task management)
  • Experience with ERP systems (e.g., SAP, Microsoft Dynamics)
  • Strong Microsoft Office skills, especially Excel
  • Sound knowledge of customs procedures and export processing
  • Willingness to work shifts (early/late) and Saturdays
  • Independent, structured, reliable working style with strong organizational skills
  • Assertive, diplomatic communication skills
  • Initial team leadership experience
  • Experience in project work
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The Company
4,262 Employees
Year Founded: 1987

What We Do

LuxExperience B.V. is a leading digital, multi-brand luxury group and global online shopping destination for luxury enthusiasts. The company operates a portfolio of distinguished digital luxury brands, including Mytheresa, NET-A-PORTER, and MR PORTER in its luxury segment, and YOOX in its off-price segment. It offers highly curated selections of womenswear, menswear, kidswear, fine jewelry, and lifestyle products from prestigious brands worldwide.

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