Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Implementation
Overview
- In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Are you motivated to be a part of driving a world beyond cash?
- Do you have good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?
Role :
- Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers' and MasterCard's core and non-core processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Handle multiple customer processing implementation projects in parallel
All About You :
- Experience in "Information Technology" system knowledge, with good understanding of network technology, applications, and project management
- Strong knowledge of payment transaction processing and industry business knowledge
- Good understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles
- Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
- Ability to interact well with the customer
- Good verbal and written communication skills
- Self starter with a desire to learn independently
- Ability to work in a matrixed organizations and cross functional teams
- Ability to manage change in a technical work environment
- Ability to understand theory /principles with business impact and apply this understanding to the work environment
- Ability to provide training and overview of the functions within CIS and to customers
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Information Technology system knowledge with understanding of network technology, applications, and project management
- Strong knowledge of payment transaction processing and industry business knowledge
- Understanding of Mastercard payment processing systems, formats and customer host interface testing principles
- Understanding of the four-party model and full transaction lifecycle for Mastercard brands
- Ability to interact well with customers (customer-facing skills)
- Good verbal and written communication skills
- Self-starter with a desire to learn independently
- Ability to work in matrixed organizations and cross-functional teams
- Ability to manage change in a technical work environment
- Ability to understand theory/principles with business impact and apply them
- Ability to provide training and overview of CIS functions to customers
Mastercard Compensation & Benefits Highlights
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Retirement Support — A 10% company retirement match (401k or equivalent) is explicitly highlighted in company materials. This level of employer contribution stands out as a core strength of the package.
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Leave & Time Off Breadth — A global minimum of 16 weeks fully paid new‑parent leave and generous U.S. PTO (vacation, personal days, holidays, sick time, and bereavement) are clearly spelled out. These provisions indicate broad time‑off coverage across life events.
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Wellbeing & Lifestyle Benefits — Hybrid work, a four‑week “work from elsewhere” option, meeting‑free well‑being days, five paid volunteer days, mental‑health resources, and fitness reimbursement/on‑site gyms are emphasized. Together they reflect a holistic approach to flexibility and wellbeing.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Mastercard Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.






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