The Specialist III, Quality Relations designs and implements training programs in Canvas and ensures content is up-to-date, accurate, and engaging across the assigned function or functions within Academic Operations. This role collaborates closely with Specialist II and I to ensure training delivery aligns with departmental needs and company standards.
Key Responsibilities
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Build training programs and modules into Canvas for assigned function(s)
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Update and maintain existing training content in Canvas based on feedback and evolving processes
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Collaborate with Specialist II and I to ensure content accuracy and alignment with functional requirements
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Evaluate training effectiveness through assessments, feedback, and performance metrics
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Identify trends in learner or employee training challenges and recommend process improvements
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Support Specialist I by providing guidance and mentorship for delivery of training to new hires
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Participate in cross-functional projects and initiatives to enhance training materials and processes
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Maintain accurate records of training completion, attendance, and outcomes
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Assist in the development and implementation of remediation programs as needed
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Ensure consistent use of training technology tools for communication and data integrity
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Perform high-impact role duties to maintain credibility within the function
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Bachelor’s degree in human resources, education, instructional design, or related field
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Minimum of 3 years of experience in training, coaching, or instructional design
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Strong understanding of adult learning principles and training methodologies
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Excellent presentation, communication, and interpersonal skills
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Proficiency in Canvas, LMS platforms, and Microsoft Office products
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Ability to engage and motivate participants in a functional environment
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Certification in training or instructional design (e.g., CPLP, ATD) is a plus
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Must demonstrate a minimum of one year of high-impact proficiency in current Academic Operations role to be eligible
Skills Required
- Bachelor's degree in human resources, education, instructional design, or a related field
- At least 3 years of experience in training, coaching, or instructional design
- Strong understanding of adult learning principles and training methodologies
- Excellent presentation, communication, and interpersonal skills
- Proficiency in Canvas, LMS platforms, and Microsoft Office products
- Ability to engage and motivate participants in a functional environment
- Certification in training or instructional design, such as CPLP or ATD
- At least one year of high-impact proficiency in a current Academic Operations role
What We Do
Nightingale Education Group is a US accredited nursing workforce developer and private post-secondary institution of higher learning focused on nursing education. Founded in 2010, the organization aims to close health equity gaps by elevating education and employment systems to create a relevantly skilled and readily available nursing workforce through educational innovation.
