Specialist II, Digital Content Operations - NA Digital Operations

Posted 3 Days Ago
Hiring Remotely in Beaverton, OR, USA
In-Office or Remote
67K-132K Annually
Junior
Other • Retail
At NIKE, Inc., technology is laying the foundation for our digital transformation and direct-to-consumer strategy.
The Role
Manage end-to-end digital content production and publishing readiness. Track deliverables, enforce workflow governance, lead QA and incident triage, partner with cross-functional teams, and monitor KPIs to drive continuous improvement and campaign execution.
Summary Generated by Built In

Open to remote work except in South Dakota, Vermont and West Virginia.

The annual base salary for this position ranges from $66,700.00 in our lowest geographic market to $131,900.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.

Information about benefits can be found here.

WHO YOU’LL WORK WITH
You’ll be part of the North America Consumer Experience Operations team, a group focused on delivering seamless digital consumer experiences across Nike’s marketplace, flagship platforms, and post-purchase journeys. This role partners closely with Digital Brand, Marketing, Site Experience, Digital Operations, Platform, Commerce, and Global teams to drive operational excellence and consistent execution. You will report into North America Consumer Experience Operations and will not have direct people management responsibilities.
WHO WE ARE LOOKING FOR
We’re looking for a highly organized and operationally driven professional who thrives in a fast-moving digital environment. This person brings a strong sense of ownership, exceptional attention to detail, and the ability to manage multiple workstreams without losing focus on quality. They excel at building trusted partnerships across functions, translating business priorities into actionable plans, and ensuring content moves efficiently from brief through publication.
The ideal candidate is energized by process improvement, problem-solving, and continuous optimization. They are comfortable navigating ambiguity, identifying risks before they become issues, and coordinating rapid responses when challenges arise. They bring a consumer-first mindset, strong project management capabilities, and a passion for delivering flawless digital experiences. Experience with content operations, automation, and digital production workflows is essential, along with the ability to balance campaign execution with day-to-day operational excellence.
  • Open to work in Beaverton, Oregon or Remote (United States)
  • Typically 2+ years of experience in digital content production, content operations, project management, ecommerce, traffic management, or related fields
  • Bachelor’s degree in Business, Marketing, Operations, Ecommerce, Communications, or related field. Will accept any suitable combination of education, experience and training
  • Experience with Airtable or similar workflow management platforms; experience with content management systems and workflow automation tools preferred
  • Demonstrated expertise in cross-functional collaboration, quality assurance (QA), publishing operations, incident management, and performance reporting through Key Performance Indicators (KPIs)
WHAT YOU’LL WORK ON
You will help bring digital experiences to life by ensuring content moves efficiently from concept to publication. Working at the intersection of operations, marketing, and digital execution, you’ll drive consistency, quality, and visibility across campaign and evergreen content while helping teams deliver their best work every day.
  • Support end-to-end digital content production, tracking deliverables across channels and ensuring timelines, approvals, dependencies, and publishing milestones remain visible and actionable.
  • Partner with Digital Brand and Marketing teams to operationalize seasonal campaigns, product launches, and key consumer moments, translating strategic priorities into executable content plans.
  • Maintain strong operating rhythms through documentation, workflow governance, production tracking, and stakeholder communication that keeps teams aligned and informed.
  • Lead publishing readiness and quality assurance (QA) efforts, ensuring content accuracy, channel compliance, and a high standard of execution before launch.
  • Serve as a key contact for content, tooling, and publishing incidents, coordinating with the appropriate partners to triage, communicate, and resolve issues efficiently.
  • Collaborate across Digital Operations, Platform, Commerce, Global, and Consumer Experience teams to identify risks, remove bottlenecks, and improve execution quality.
  • Support the adoption of new tools, workflows, and automation opportunities while monitoring operational health, campaign readiness, and Key Performance Indicators (KPIs) to drive continuous improvement.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

Skills Required

  • 2+ years experience in digital content production, content operations, project management, ecommerce, or related fields.
  • Bachelor's degree in Business, Marketing, Operations, Ecommerce, Communications, or related field (or equivalent experience).
  • Experience with Airtable or similar workflow management platforms.
  • Experience with content management systems (CMS).
  • Experience with workflow automation tools.
  • Demonstrated expertise in cross-functional collaboration, quality assurance (QA), publishing operations, incident management, and KPI-driven performance reporting.
  • Strong project management, process improvement, and ability to manage multiple workstreams with attention to detail.

Nike Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nike and has not been reviewed or approved by Nike.

  • Retirement Support A 401(k) with a company match is complemented by options such as a Mega Backdoor Roth and deferred compensation for eligible earners. Financial coaching and structured savings programs support long-term financial security.
  • Equity Value & Accessibility An Employee Stock Purchase Plan with a stock discount sits alongside broad-based equity vehicles like RSUs and non-qualified stock options. These avenues expand wealth-building opportunities beyond base pay.
  • Parental & Family Support Paid parental leave includes maternity and paternity time, recently expanded in the U.S. to 16 weeks and extended to part-time retail teammates. Additional supports include childcare assistance at select locations and family-building benefits such as fertility, surrogacy, and adoption.

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The Company
HQ: Beaverton, OR
73,000 Employees
Year Founded: 1972

What We Do

At NIKE, Inc., we innovate to serve athletes*. Every teammate - from coder to creator - plays a role in making these athletes’ dreams real. Our tech, data, and digital teams push limits every day, building the future of sport and the tools that drive it. Here, curiosity is fuel. Innovation is the game plan. Different perspectives keep us on the offense. You’ll solve challenges worth tackling, grow fast and belong to a team that backs you to do the right thing. Bring your drive. Bring your bold. Let’s move the world, together. Take your first step at nike.com/careers * If you have a body, you’re an athlete.

Why Work With Us

At NIKE, Inc., your dedication fuels the future of sport. There is a sense of pride that comes from representing an iconic brand and shaping its future. Here, we treat every day as a new opportunity to push boundaries, ask tough questions and share whole-hearted convictions. We are a team – united by the belief that anything is possible.

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