To support the effective delivery of Human Resources operations by managing key HR functions.
ResponsibilitiesLearning & Development (L&D)
- Lead training needs analysis and develop learning plans aligned with business requirements.
- Manage learning programs (internal/external), logistics, participation tracking, and effectiveness evaluation.
- Promote a continuous learning culture and support capability building across teams.
Talent Development
- Drive talent review processes, development planning, and internal mobility initiatives.
- Support succession planning and identification of high-potential talent.
- Coach managers on career development conversations and development actions.
Performance Management
- Lead performance management cycles (goal setting, mid-year, year-end) and ensure timely completion and quality outcomes.
- Facilitate calibration discussions and advise leaders on fair and consistent performance decisions.
- Support performance improvement processes, documentation, and manager coaching.
Talent Acquisition & Recruitment
Oversee the TA team’s end-to-end recruitment delivery, ensuring timely hiring and strong candidate/hiring manager experience.
Partner with hiring managers to validate manpower requirements, job specifications, and selection criteria.
Guide sourcing strategy across recruitment channels and talent pools to maintain healthy pipelines.
Ensure quality resume screening, preliminary assessments, interview coordination, and offer preparation.
Support salary benchmarking and market comparisons to enable competitive and consistent hiring decisions.
Monitor recruitment metrics and drive continuous improvement in hiring outcomes.
Employee Engagement
- Lead employee engagement initiatives, including surveys, action planning, and local engagement programs.
- Partner with leaders to strengthen culture, communication, and change adoption.
- Track engagement drivers and recommend targeted interventions.
HR Reporting & People Analytics
- Own HR reporting and dashboards (e.g., headcount, hiring, turnover, training, performance, absenteeism).
- Ensure data accuracy and provide insights and recommendations to support decision-making.
- Identify trends and propose actions to improve workforce outcomes.
Policy & Compliance
- Ensure HR practices comply with internal policies and applicable labor regulations.
- Support policy interpretation, communication, and implementation across the organization.
- Maintain appropriate documentation and support audit/governance requirements.
Employee Relations & Grievances
- Manage employee relations cases including grievances, disciplinary matters, and conflict resolution.
- Conduct investigations/fact-finding as required, ensuring confidentiality, fairness, and timely closure.
- Coach managers on handling sensitive employee matters and maintaining constructive employee relations.
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
- Relevant HRBP/HR generalist experience with demonstrated ownership of TA oversight, L&D, talent/performance, engagement, analytics, and employee relations.
- Strong knowledge of HR policy governance and compliance practices.
- Strong stakeholder management and influencing skills across levels.
- Strong analytical and reporting skills; proficient in MS Excel/PowerPoint and HR systems.
- Excellent communication skills in English (written and verbal); additional language skills are an advantage.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Psychology, or related field
- Relevant HRBP/HR generalist experience with ownership of TA oversight, L&D, talent/performance, engagement, analytics, and employee relations
- Strong knowledge of HR policy governance and compliance practices
- Strong stakeholder management and influencing skills across levels
- Strong analytical and reporting skills; proficient in MS Excel and PowerPoint and HR systems
- Excellent communication skills in English (written and verbal)
- Additional language skills
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.









