Specialist, HR Services

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, HR Services
Specialist, HR Services
Talent Acquisition Operations - M&A
Who is Mastercard?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
Who is GBSC?
The Global Business Solutions Center (GBSC) is a powerhouse of innovation and strategic partnership inside Mastercard that combines operational excellence with a vision for what's next. More than a service provider, it is a collaborative force that delivers impactful outcomes.
Anchored in strong, reliable operations, GBSC brings to life bold ideas that empower teams across Finance, Legal, People & Capability, Sales, Marketing, and Product.
Role Overview
This role is intentionally designed to deliver end-to-end operational support across the hiring and employee lifecycle, with a specialized focus on Talent Acquisition Operations within Mergers & Acquisitions (M&A) initiatives.
Operating as a critical partner within the broader new hire services ecosystem, this position ensures alignment and continuity across interconnected hiring and employee processes during periods of organizational transition and integration.
The role plays a key part in enabling seamless onboarding, data integrity, and employee lifecycle management for M&A populations by managing complex, high-impact operational activities and partnering closely with cross-functional stakeholders.
This role is designed to support operational excellence, scalability, and precision execution in a fast-paced, high-volume, and highly dynamic environment.
Key Responsibilities
Talent Acquisition Operations (M&A) Execution
- Deliver end-to-end operational support for M&A-related hiring and onboarding activities
- Support offer letter generation, including LTI and specialized documentation
- Partner with recruiters, integration teams, and HR to ensure seamless transitions
Employee Lifecycle Support (M&A Integration)
- Support new hire processing, employee data changes, and supervisory updates
- Ensure accurate execution of transactions tied to employee integration
Candidate & Stakeholder Experience
- Serve as a point of contact for M&A onboarding and transition inquiries
- Provide timely, accurate, and professional communication to stakeholders
Compliance, Data Integrity & Controls
- Ensure audit compliance through accurate transaction processing
- Maintain confidentiality and data integrity across M&A transitions
- Identify and escalate risks or inconsistencies
Operational Excellence & Continuous Improvement
- Identify efficiency improvements in M&A processes
- Support process standardization and optimization
Core Competencies
- Customer-Centric Mindset
- Attention to Detail & Accuracy
- Execution Excellence
- Problem Solving & Ownership
- Communication
- Adaptability & Resilience
- Collaboration
Qualifications
- Experience in Talent Acquisition Operations, HR Services, or shared services
- Experience with employee lifecycle transactions
- Exposure to M&A or integration work preferred
- Strong organizational and communication skills
- Proficiency in MS Office tools
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $68,000 - $105,000 USD