The HR Compliance Specialist is the first dedicated owner of multi-state HR compliance for Build-A-Bear, covering federal, state, and local employment requirements across every jurisdiction where the company operates. This role builds and owns the enterprise compliance calendar, monitors regulatory change, and converts compliance from reactive discovery to a managed, audit-ready process. The HR Compliance Specialist ensures compliance obligations are tracked, met, and documented, with clear escalation to HR leadership and Legal when risks emerge.
Responsibilities:
- Track and manage minimum wage and paid sick leave requirements across approximately 35 states, local ordinances, and Puerto Rico, coordinating rate changes and policy updates with HRIS, Payroll, and field leadership.
- Build and maintain the enterprise HR compliance calendar covering all recurring federal, state, and local filing, posting, and reporting obligations.
- Facilitate the ADA reasonable accommodation process, including interactive process coordination, documentation review, and audit-defensible file maintenance.
- Administer I-9 and E-Verify compliance for all hiring locations, including re-verification tracking and periodic internal audits with documented remediation.
- Prepare and file EEO-1 and state equivalent reports accurately and on time.
- Complete workers’ compensation state reporting and OSHA 300 recordkeeping and posting requirements.
- Monitor state-specific final pay requirements, including California, and partner with Payroll and store operations on timely, accurate issuance.
- Administer unemployment claims, including timely responses, hearing preparation support, and documentation quality improvement.
- Maintain labor law poster compliance across all office, warehouse, and store locations.
- Conduct internal HR audits, track remediation to completion, and maintain audit-ready documentation across all areas of scope.
- Monitor federal, state, and local regulatory change, assess impact, and escalate emerging risks with recommended actions to HR leadership and Legal.
- Partner with HRIS, Payroll, and Benefits to ensure systems and processes support compliance requirements.
- Provide compliance guidance and training to HR business partners, District Managers, and field leadership.
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field
- 5+ years of progressive HR compliance, HR generalist, or employment law support experience with a multi-state employer
- Working knowledge of FLSA and wage and hour requirements, state paid leave laws, ADA, I-9/E-Verify (IRCA), EEO reporting, and OSHA recordkeeping
- Demonstrated ability to read, interpret, and apply regulatory guidance rather than only process paperwork
- Strong documentation discipline with a commitment to audit-defensible file and record management
- Demonstrated ability to manage multiple deadlines simultaneously across jurisdictions without misses
- Excellent written communication for compliance correspondence, agency responses, and internal guidance
- Strong attention to detail and sound judgment on when to escalate to HR leadership or Legal
Preferred Qualifications:
- Multi-state retail, restaurant, or hospitality industry experience
- Experience building or managing a compliance calendar, audit program, or regulatory tracking process
- HRIS proficiency; UKG Pro experience a plus
- Experience with unemployment claims administration and hearing preparation
- Exposure to Puerto Rico or Canada employment requirements
- HR certification (SHRM-CP/SCP, PHR/SPHR)
Behavioral Traits for Success:
- Structured, systematic workstyle
- Deep, evidence-driven thinking
- Precision-focused quality mindset
- Proactive risk identification
- Self-directed analytical approach
- Methodical, logic-based choices
- Steady, controlled performance
- Strong ownership of task completion
Working Environment:
- Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
- Corporate Office located St. Louis, MO
- Up to 10% overnight domestic travel may be required
Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
- Decision-making, judgment, and execution
- Clear and thorough communication, both spoken and written, with internal and external vendors
- Timeliness and follow-up
- Problem solving and removing obstacles
- Planning and organization
- Building strong relationships with cross-functional team members
- Tenacity and commitment to tasks
- Internal and external stakeholder feedback
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or a related field
- 5+ years of progressive HR compliance, HR generalist, or employment law support experience with a multi-state employer
- Working knowledge of FLSA and wage and hour requirements, state paid leave laws, ADA, I-9/E-Verify (IRCA), EEO reporting, and OSHA recordkeeping
- Ability to read, interpret, and apply regulatory guidance
- Strong documentation discipline and audit-defensible file and record management
- Ability to manage multiple deadlines across jurisdictions
- Excellent written communication for compliance correspondence, agency responses, and internal guidance
- Strong attention to detail and sound judgment regarding escalation to HR leadership or Legal
- Multi-state retail, restaurant, or hospitality industry experience
- Experience building or managing a compliance calendar, audit program, or regulatory tracking process
- HRIS proficiency; UKG Pro experience
- Experience with unemployment claims administration and hearing preparation
- Exposure to Puerto Rico or Canada employment requirements
- HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR
What We Do
We're the company with #TheStuffYouLove! Founded in St. Louis in 1997, Build-A-Bear Workshop is a trusted, beloved brand that has been part of countless life moments for more than 20 years. We operate approximately 400 stores worldwide—including company-owned stores in the United States, Canada, Ireland, Paris, Milan, Colombia, and the United Kingdom and franchise stores in Africa, Asia, Australia, Europe, Mexico, the Middle East and China—where Guests can make and customize furry friends. The Build-A-Bear Workshop experience is an expression of our commitment to redefine retail and entertainment. Our concept is designed to bring out the creative side of our Guests to spark their imagination. We challenge every associate to contribute wherever possible to our culture, our communities and our business success. Regardless of role, Build-A-Bear associates keep our core values at the heart of everything they do. We cultivate a culture that truly begins with heart. From the passion our associates bring to work each day to our iconic heart ceremony, we deliver the Build-A-Bear spirit and one-of-a-kind experiences to our Guests – one furry friend at a time. It’s one of the reasons Build-A-Bear Workshop has been recognized time and time again as a sought-after employer: • Great Place to Work® and FORTUNE’s 100 Best Companies to Work For® list: 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010 and 2009 • Great Place to Work® and FORTUNE’s Best Workplaces in Retail list: 2017, 2016, 2015 and 2014 • Great Place to Work® and FORTUNE’s Best Workplaces for Women list: 2017, 2016 and 2015 • Great Place to Work® and FORTUNE’s Best Workplaces for Millennials list: 2017, 2016 and 2015 • Great Place to Work® and FORTUNE’s Best Workplaces for Diversity list: 2017, 2016 and 2015 • The Sunday Times 100 Best Companies to Work For list: 2017 and 2016 • 2-Star Accreditation by Best Companies for our ‘outstanding’ workplace engagement standards and commitment







