LOCATION: Guadalajara - Mexico
REPORTS TO: Lead Customer Specifications US & Canada
·Lead and coordinate the South America/Mexico (LATAM) customer specification review process by working with appropriate participants from each plant and country to provide timely specification reviews to our customers in alignment with customer segmentation policy
·In partnership with LATAM colleagues, ensure timely responses to customer related inquiries.
·Review customer quality agreements with the appropriate plant and edit agreements to meet Ingredion quality requirements.
·Meet with customers, plant quality and sales to complete agreements and specification reviews for LATAM.
·Submit regional reviews for global customer review.
·Ensure completed customer specifications and quality agreements are organized and saved in a shared location for easy retrieval by plant quality and global document teams
Skills
·Proven commitment to the promotion of a safe work environment.
·Bachelor’s degree required
·Minimum of 2 years of experience in an operational, technical, or business role, Plant Quality or Customer quality documentation experience strongly preferred
·Proven ability to work with cross functional teams
·Computer experience. Salesforce and Sharepoint a plus.
·Ability to work and interact with all levels of the LATAM Quality Organization
·Ability to cultivate positive relationships with and between customers, team members, plants, support functions and functional groups.
·Strong planning, organizing and time management skills.
·Strong attention to detail, work independently
·Ability to learn quickly, embrace change, multi-task, prioritize in high volume, fast-paced environment
·Fluency in English, Spanish is required. Portuguese is desired.
·Hybrid work schedule - Guadalajara.
Relocation Available:
No
Top Skills
What We Do
Ingredion Incorporated (NYSE: INGR) headquartered in the suburbs of Chicago, is a leading global ingredient solutions provider serving customers in more than 120 countries. With 2022 annual net sales of nearly $8 billion, we turn grains, fruits, vegetables and other plant-based materials into value-added ingredient solutions for the food, beverage, animal nutrition, brewing and industrial markets. With Ingredion Idea Labs® innovation centers located worldwide and approximately 12,000 employees, we co-create with customers and fulfill our purpose of bringing the potential of people, nature and technology together to make life better.
Visit ingredion.com for more information and the latest company news.
To learn more about our career opportunities, please visit www.ingredion.com/careers.
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