About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Front Office Solutions
Front Office Solutions (FOS) provides a holistic digital+ service offering for some of the most sophisticated institutional investors across the globe, including foundations, endowments, pension funds, corporations, insurance companies, and sovereign wealth funds. As asset owners engage in more complex, data-driven investment approaches to asset allocation, their operational needs and demands for high quality data have skyrocketed. FOS’s full-service, multi-asset solution aims to empower in-house investment teams and support their important mission by providing a more comprehensive set of operational services and analytics including portfolio management, investment decision support, operational risk management, CRM/document management and workflow tools.
Job Description
The Specialist, supported by a team of Client Solutions partners, will be responsible for providing a set of dedicated clients with the holistic investment data sets they need to fulfil their various stakeholder requirements as well as identifying solutions for data analysis and reporting challenges which will arise in this ever-changing, dynamic investment environment.
The key responsibilities of the role include:
- Responsible for detailed management and review of client investment data:
- Investment transactions and valuations
- Cash movement, pricing, gain and loss analysis, account and position reconciliation
- Alternative investment manager estimates
- Plan contributions / spending withdrawals
- Underlying manager exposure data
- Benchmark and investment classifications data
- Reconciliations
- Serves as daily point of contact for advanced / escalation of client service needs.
- Responsible for interpreting, reviewing and resolving ad hoc client requests.
- Acts as first point of escalation for issues as raised by junior team members.
- Acts as first point of escalation for daily / monthly performance issues as raised by junior team members.
- Acts as a final reviewer and approver for month-end client cycle. Includes:
- Validating statement-based valuations
- Delivery of all client data analysis and reporting
- Hosting monthly client sign off meeting to review all data and performance results with client.
- Provides final review and sign off on client output including NAV, allocation and underlying client performance.
- Responsible for adherence to client service level deliverables as documented in the respective SLDs.
- Serves as a resource for toolset’s liquidity analysis and portfolio planning capabilities supporting the institutional asset owner clients.
- Supports client onboarding including initial client discovery sessions, project planning, setting client expectations and facilitating continuous client updates throughout the onboarding process.
- Participates in ongoing process improvement discussions where feasible including:
- Third party vendor sourcing
- Process improvement through technical skills
Required Knowledge & Skills:
- Client servicing experience. High level of comfort communicating directly with clients and client advocacy
- Extensive experience working with complex asset owners in one or more of the following fields:
- Performance measurement (attribution, liquidity, and exposures)
- Alternative asset or private equity operations
- Investment operations (fund or investment accounting)
- Demonstrated understanding of private equity transactional impacts on unfunded commitments, market value, cost, and other metrics typically associated with private equity (TVPI, DPI, PIC, etc.).
- Deep understanding of accounting/reporting methods, including IBOR, ABOR, TrueNAV, to support complete and accurate data capture.
- Knowledge of performance measurement concepts, GIPS Standards and benchmark calculations across multiple asset classes as well as an understanding of the benchmark provider industry.
- Must be able to work closely and collaborate with internal stakeholders.
- Ability to handle multiple concurrent projects and to reconcile any conflicting priorities.
- Completion (or progress towards) of advanced credentials (CFA, CIPM, CAIA) preferred.
- Genuine desire and capability to work in a fast-paced, professional, inclusive environment which requires teamwork, well-honed problem-solving skills, frequent re-prioritization, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement and best practices.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Skills Required
- Client servicing experience, including direct client communication and advocacy
- Extensive experience with complex asset owners in performance measurement, alternative/private equity operations, or investment operations
- Demonstrated understanding of private equity transactional impacts and metrics (TVPI, DPI, PIC) and unfunded commitments
- Deep understanding of accounting/reporting methods including IBOR, ABOR, TrueNAV
- Knowledge of performance measurement concepts, GIPS Standards, and benchmark calculations across asset classes
- Experience reviewing and approving month-end client outputs including NAV, allocation, and performance
- Ability to collaborate closely with internal stakeholders
- Ability to manage multiple concurrent projects, prioritize, and meet deadlines
- Strong attention to detail, problem-solving skills, and commitment to continuous improvement
- Completion (or progress towards) advanced credentials (CFA, CIPM, CAIA)
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
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Leave & Time Off Breadth — Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
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Healthcare Strength — Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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