Summary:
The Specialist, Foreclose II is responsible for working directly with governmental, special servicing, private label, and high profile investors while making decisions and providing resolutions regarding foreclosure issues in order to minimize risks and mitigate loss outside of their delegated authority. Provide management with status updates and prepare a variety of complex reports to ensure compliance with all agency, investor and insurer guidelines. Support internal staff with questions regarding foreclosure loans within their delegated authority. Responsible for ensuring the Foreclosure Process is completed accurately in adherence to mandatory state and investor timelines by acting as a liaison between Freedom Mortgage and outside counsel.
Essential Job Duties and Responsibilities include:
Managing past due and approaching standard FCL cases including FNMA, GNMA (FHA,VA,USDA & Private Investors
Follow up on all FCL actions daily/monthly to ensure investor guidelines and monthly status requirements are within compliance.
Responsible for document execution of various financial foreclosure documents required during the foreclosure process per Federal Compliance standards.
Ensure accounts are properly documented with actions taken, correspondence, and explanation of controllable vs non controllable delays.
Knowledgeable in agency, investor or insurer timelines and documents requirements for judicial and non-judicial foreclosures.
Reviews and provides HAMP certification nationwide notifications prior to foreclosure sale.
Moving aged accounts to foreclosure sale, addressing low value properties timely, high balance reviews, lost liens to tax sale, prepare equity analysis with detail and accuracy, meeting timelines on each foreclosure file while closely monitoring attorneys and the overall quality performed on all daily job tasks.
Ensure cases have a clear & marketable title throughout the FCL process.
Examine FCL related expenses as they pertain to investor guidelines including contested/litigation
Prepare bidding instructions for all sales in compliance with investor, insurer guidelines.
Ensure the accurate & timely referral to Bankruptcy & Post sale areas.
Endorse, certify and report all FCL sale results within 24hrs of sale.
Coordinate with Property Preservation department to secure & maintain vacant properties.
Working knowledge of mortgage banking, familiarity with RESPA, FDCPA &federal and state laws related to legal.
Update databases to ensure information is accurate, complete, and accessible.Maintain records and files. Perform periodic analyses and review of data.Investigate questionable items.
Develop a strong working relationship with network of Servicer Appointed and Designated Counsels.
Provide mentoring to new staff members, assist in special projects as assigned.
Maintain regular and punctual attendance.
Other Related Duties:
Performs other related duties as assigned.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Education and/or Experience:
Bachelor’s Degree from a Four (4) year College or University; or one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience. 3-5 years working knowledge of foreclosure laws and terminology.
Type of Skill and or Licensing/Certification/Registration:
Software Skills:
Fiserv/Loanserv
Microsoft Word
Vendorscape
Lenstar
LPS Desktop
Language Skills:
Ability to read, and interpret documents such as policy and procedure manuals, safety rules, operating and maintenance instructions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Customer Service Relationships:
Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.
Work Complexity:
Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.
Work Environment:
Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Position requires light physical activity. Up to 10 pounds.
Equal Employment Opportunity:
Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The following statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.
Skills Required
- Bachelor's Degree from a four year college or equivalent combination of education and experience
- 3-5 years working knowledge of foreclosure laws and terminology
- Experience managing FNMA, GNMA (FHA, VA, USDA) and private investor foreclosure files
- Knowledge of RESPA, FDCPA and federal and state foreclosure-related laws
- Proficiency with Fiserv/LoanServ
- Proficiency with Vendorscape
- Proficiency with LenStar
- Proficiency with LPS Desktop
- Proficiency with Microsoft Word and maintaining accurate databases and records
- Ability to prepare complex reports, bidding instructions, equity analyses and document execution per federal compliance standards
- Strong written and verbal communication skills and ability to mentor new staff
- Ability to calculate figures such as discounts, interest, commissions, and percentages
What We Do
For over 30 years, Freedom Mortgage has helped millions of Americans achieve their dreams of homeownership and financial betterment. The wellbeing and improvement of our customers' lives and the communities in which they live fuels our ambition. We’re driven by boundless stamina and an unwavering focus on continuous collaboration, relentlessly seeking the right solutions for every customer and loan every day. Today, we service nearly 1.5 million customers with over $300 billion in mortgage loan assets, and we consistently rank as one of the nation's top 10 lenders. We are over 13,500 team members strong, recognized as a Top Workplace in the U.S., and are continuing on our unprecedented growth trajectory. Freedom Mortgage is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Local applicants are encouraged to apply. Employment contingent upon successful completion of a background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision, and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. Come #SoarWithUs and be a part of the Freedom family! Freedom Mortgage Corporation 951 Yamato Road, Suite 175 Boca Raton, FL 33431 Lender NMLS ID: 2767 www.nmlsconsumeraccess.org
