Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides employees with a refreshingly easy way to pay for what they need while giving finance leaders one easy place to control, manage, and track spend. With physical and virtual cards, smart policy management, and automated expense reports, Navan Expense streamlines the entire business spending process — driving cost-savings, productivity, and compliance.
Navan Expense Operations is growing! We are a compact yet dynamic team, dedicated to mutual support and collaboration. Positioned within an innovative company, we offer an excellent opportunity to embark on a rewarding journey. Our work directly contributes to enhancing the lives of our customers, making us a valuable and high impact team.
What You’ll Do:
- Become an expert in product functionality and customer use cases.
- Collaborate with cross-functional teams (Product, Data, Engineering, etc.) to handle escalations.
- Meet productivity and quality KPIs, while identifying areas for operational improvement.
- Escalate risks to leadership, offering subject matter expertise for solutions.
- Execute and evaluate processes, suggesting improvements for maximum efficiency.
- Contribute to the development and re-engineering of policies and procedures.
What We’re Looking For:
- 1+ years of KYC/KYB compliance within the fintech or travel sector
- Critical thinker, thinking outside of the box and pushing for resolutions
- Strong customer focus and relationship-building skills.
- Organized, able to prioritize and meet deadlines under pressure.
- Proven ability to meet targets in a high growth and high demand setting.
- Process driven, with a knack for automation and improvement.
- Able to embrace change with flexibility and agility in a continually changing environment
- Proficient in Excel and Google Sheets, with experience in process launch and maturity.
- Ownership mindset with problem-solving and cross-functional collaboration skills.
- Prior Salesforce experience a plus
Skills Required
- 1+ years of KYC/KYB compliance within the fintech or travel sector
- Critical thinker, able to think outside the box and push for resolutions
- Strong customer focus and relationship-building skills
- Organized and able to prioritize and meet deadlines under pressure
- Proven ability to meet targets in a high growth and high demand setting
- Process driven, with a knack for automation and improvement
- Able to embrace change with flexibility and agility in a continually changing environment
- Proficient in Excel and Google Sheets, with experience in process launch and maturity
- Ownership mindset with problem-solving and cross-functional collaboration skills
- Prior Salesforce experience
What the Team is Saying
Navan Compensation & Benefits Highlights
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Healthcare Strength — Employer-sponsored medical, dental, and vision coverage extend to employees and dependents, alongside mental-health resources like Headspace. Employer-verified plan listings confirm active U.S. medical coverage.
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Leave & Time Off Breadth — Flexible vacation (unlimited PTO) is advertised in the U.S., while the U.K. page specifies five weeks of PTO, underscoring regional structure. A company-wide Quiet Week around year-end, paid holidays, and sick time are also referenced in benefits materials.
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Parental & Family Support — Paid parental leave is clearly defined at 16 weeks for the birthing parent and 10 weeks for the non-birthing parent. Family medical leave and related supports are also noted.
Navan Insights
What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
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