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Specialist Data Engineer
Join a team where Purpose drives everything we do, Ambition fuels our growth, Trust builds our foundation, and Respect shapes our culture.
We're not just hiring we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.
Are you an experienced Data Engineer with excellent programming and modelling skills?
Contract: Permanent
Working hours: 35 hours per week is full time.
Salary: £65221- £75,000 (London), £58075 - £67,000 (regional)
Reporting to: Lead Data Engineer
Office: London docklands
Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.
This role requires you to be ‘on call’ outside of usual working hours (Weekends and bank holidays). This will be discussed at interview stage in more detail.
The Financial Ombudsman Service has been resolving customer complaints since 2001. Our service is free for consumers to use and over 1 million people contact us every year.
The last few years have seen the Financial Ombudsman Service embark on an organisation-wide transformation journey. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2026 continues to be delivery focused.
Last year, we redefined our data strategy across the organisation. With data playing an increasingly vital role in our journey, we are shaping a modern, cloud-first data landscape that supports innovation, enhances decision-making, and strengthens our customer-centric approach. It’s an exciting time to be part of the growing Data team at the Financial Ombudsman Service.
Key responsibilities
Designing and maintaining ETL/ELT pipelines using Azure Data Factory, Synapse and Databricks.
Designing and maintaining conceptual, logical, and physical data models.
Contribute to the design, implementation and maintenance of large-scale enterprise data platform solutions, ensuring quality, scalability, reliability and performance.
Implementing CI/CD pipelines for data solutions.
Building scalable data pipelines, utilising Azure Data Factory, Synapse and Databricks to build and maintain robust data pipelines that process and transform data efficiently.
Ensuring the team’s SLA obligations for data delivery, and reliability are met, and that incidents and requests are managed appropriately.
Collaboration and overseeing development and testing of data service improvements with cross-functional teams in all environments. You will work with the team to provide end of life support to our SAP Data Services platform.
Overseeing code promotion process across the data platform solutions and environments, adhering to Service Management change process.
Partner closely with IT application and infrastructure teams in promoting; strong alignment to security and compliance, continual integration with source systems and efficient infrastructure resource management.
Oversee the creation and maintenance of technical documentation and knowledge sharing including data flow/mappings, data dictionary, ERD related to the data solutions.
Minimum Criteria
Experience in large-scale data warehouse/Lakehouse implementations, transitioning from SQL Server-based data warehouses. Strong ETL pipeline design and implementation skills.
Creating and optimising data models, writing complex SQL and Python queries.
Hands on experience with Spark and RESTful APIs
Solid knowledge of data warehouse and Delta Lakehouse technologies.
Experience working with Microsoft Azure and SQL technologies such as Azure Synapse Analytics, Azure Data Factory, Azure Databricks.
Desirable Criteria:
SAP Data Services expertise
Why You'll Love Working with Us:
We are a value led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values
Flexibility: remote, hybrid, or in-office
Wellbeing: Health plan, gym memberships, mental health support
Growth: We invest in your future with courses, mentorship, promotions
Culture: Diverse. Inclusive. Collaborative. Fun.
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
25 days holiday entitlement, with the option to buy extra or sell days
Generous pension
Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only
Let’s Make This Easy.
Apply in a few minutes:
Please upload an up-to-date CV, ensuring you are highlighting the key projects, skills/ tools and technologies you are used to working with.
Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
The Financial Ombudsman is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more
https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion
Don’t miss out be part of the journey and take advantage of this opportunity.
Join our community –This is a great opportunity to learn about the Financial Ombudsman and the work that we do. Be a part of our IT & Digital community join here
Authenticity of applications
We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.
Good luck with your application.
Skills Required
- Experience in large-scale data warehouse/Lakehouse implementations, transitioning from SQL Server-based data warehouses
- Designing and maintaining ETL/ELT pipelines using Azure Data Factory, Synapse and Databricks
- Creating and optimising data models, writing complex SQL queries
- Proficient in Python for data engineering tasks and complex queries
- Hands-on experience with Spark and working with RESTful APIs
- Solid knowledge of data warehouse and Delta Lakehouse technologies
- Experience working with Microsoft Azure and SQL technologies such as Azure Synapse Analytics, Azure Data Factory, Azure Databricks
- Implementing CI/CD pipelines for data solutions
- SAP Data Services expertise
What We Do
We’ve been sorting out complaints between financial businesses and their customers since we were set up by Parliament in 2001. Our service is free for consumers, and every year well over 1 million people contact us with queries and complaints about all kinds of financial products and services, for example: o bank accounts, payments and cards o payment protection insurance (PPI) o home, car, travel and other types of insurance o loans and other credit, like car finance o debt collection and repayment problems o mortgages o financial advice, investments and pensions If a financial business and a consumer can’t resolve a complaint themselves, we’ll investigate and give an unbiased answer about what has happened. If we decide someone has been treated unfairly, we’ll use our legal powers to put things right. When we decide a financial business has behaved unfairly, we tell them what they should do to put things right. And when we don’t uphold a complaint, we help give people a better understanding of why a business has acted in the way they have. Our work is often challenging, but it makes a real difference to people’s lives. Working for us means you’ll get the satisfaction of helping others, and helping to make the financial sector fairer. Our staff tell us that they’re proud of the work they do, helping to put things right. What we do here makes a positive difference every day. Find out more about what we do, what it's like to work here and the roles we offer on our career pages, or by visiting our website
