Specialist, Compliance Support

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 80,000 single family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,400 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.

The HOA & Compliance Specialist is to manage property compliance by ensuring the property adheres to rules and regulations inside the community mandated by an HOA or Municipality.  The HOA & Compliance Specialist will be corresponding with various departments within corporate headquarters, field personnel, and external sources preserving and resolving compliance matters.

What You’ll Do

• Review HOA documents recording in software provided the restrictions and rules of the community

• Establish relationships with community partners (i.e. HOA & Municipalities)

• Notify and correspond with residents over resident related violation matters for resolution

• Facilitate and monitor the resolution of compliance concerns using resources available (i.e. vendors, field personnel, corporate personnel or community partners)

• Researches HOA statements, phone calls and discrepancies

• Communicate effectively and negotiate fines with community partners

• Assist in the administrative functions concerning licensing, registrations, inspections, BTR’s and any other municipal mandated administrative tasks

• Attend hearings arranged by HOA’s or Municipalities pertaining to compliance matters if necessary

• Interact and communicate with team members explaining escalated concerns when additional assistance is necessary.

Who We’re Looking For

• High School or GED

• Minimum four years of customer service and/or HOA/property management experience

• (4) year degree or (4) years in property management or relative field preferred

• Property Management experience preferred

• ARM, CAM, CPM, PCAM accreditations preferred

• YARDI knowledgeable preferred

• Familiarity with federal fair housing laws and applicable local housing provisions

• Ability to multitask using a variety of IT platforms simultaneously

• Knowledge of Yardi is preferred

• Must be proficient in Microsoft software applications

• Ability to solve problems constructively

• Excellent customer service skills both internal and external

• Proficient verbal and writing skills

• Excellent organizational skills and ability to multi-task with accuracy

• Able to commute to the office 5 days a week. (Monday-Friday)

Why Invitation Homes

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too.  Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a work place it is a possibility place. Invitation Homes offers the below to each new associate:

• Competitive pay and an annual bonus program for all associates

• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays

• 401k with matching company contributions

• Awesome work environment with casual dress

• Team events and gatherings

• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.

Invitation Homes truly is where possibility lives, pour a new foundation here!

Salary RangeThe salary range for this position is: $16.37 - $28.38, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

• Annual bonus program

• Health, dental, vision, and life insurance

• Long-term and short-term disability insurance

• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

• 401(k) with company matching contributions

• Awesome work environment with casual dress

• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [email protected].

To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes. 

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