Specialist, Compliance and Education Systems Administrative

Posted Yesterday
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Scranton, PA, USA
In-Office
Mid level
Healthtech • Professional Services • Social Impact • Telehealth
The Role
Manage regulatory training programs, maintain compliance databases, run reporting (Venops), liaise with IT to build tracking systems, support emergency preparedness and risk mitigation, produce executive and Board materials, coordinate department administration, travel regionally, and lead process improvements.
Summary Generated by Built In

Description

POSITION SUMMARY

The Compliance & Education Systems Administrative Coordinator balances high-level administrative oversight, regulatory training frameworks, and risk mitigation. Serving as a key liaison between executive leadership and operational teams, this role ensures that all staff and learners adhere strictly to healthcare legislation and organizational protocols. The position requires handling highly confidential materials, exercising strong independent judgment, and transforming complex information into standardized, systemic workflows. 

REPORTING RELATIONSHIPS
This position reports directly to the VP & Chief Compliance Officer.

ESSENTIAL JOB DUTIES AND FUNCTIONS

Regulatory Framework & Training Management

  • Design, continuously update, and distribute training arising from clinical/administrative changes, public health needs, and legislative or regulatory updates.
  • Maintain databases and systematically document compliance activities, completed training modules, and required annual certifications to maintain organizational compliance.
  • Conduct systemic evaluations of organizational training to assess comprehension, gather feedback, and perform yearly comprehensive audits of all distributed education to ensure baseline medical-legal accuracy.
  • Support the Compliance team by serving as the primary liaison to IT to design, implement, and manage robust web-based data infrastructures and automated pipelines, translating complex regulatory requirements into system-wide tracking mechanisms for real-time monitoring of all corporate compliance activities and internal auditing.
  • Responsible for running the Venops report as required and sharing the report with the necessary departments. 

Risk Mitigation & Emergency Preparedness

  • Collaborate closely with Quality and Patient Safety leadership to evaluate the Emergency Preparedness Program across all locations, including tracking drills and actual events, evaluating and debriefing events, creating action plans to mitigate future events, and producing system-wide summaries.
  • Collaborate closely with the Compliance Department to monitor corporate compliance requirements across the Enterprise, including tracking audit findings, managing corrective action plans, and producing system-wide compliance summaries.

Executive & Departmental Administration

  • Manage, prioritize, and optimize the department’s deadlines and calendar of events to ensure maximum time efficiency and timely submission of deliverables.
  • Coordinate all aspects of internal and external meetings, including scheduling, sending reminders, preparing agendas for meetings, and preparing the department for meetings distributing relevant materials. 
  • Draft high-quality, polished business correspondence, reports, and high-impact PowerPoint presentations for department and organizational use. 
  • Lead high-level projects and process enhancements within supported departments, taking strong personal initiative.
  • Coordinate comprehensive travel plans, itineraries, and associated travel expenses; prepare, reconcile, and submit credit card expenses and Accounts Payable invoices.
  • Serve as a polished and courteous point of contact for visitors and guests, representing the Compliance Department and the organization in a professional manner. 
  • Perform alternative or additional duties as assigned, demonstrating flexibility in a dynamic environment. 

Executive Liaison & Board Alignment

  • Collaborate directly with the Governance Officer to maintain seamless communication regarding all Board and Board Subcommittee activities, ensuring all materials are clearly structured, organized, and properly filed.
  • Review, prioritize, and draft business communications, comprehensive reports, and PowerPoint presentations detailing enterprise compliance metrics for executive and Board review.

Requirements

REQUIRED QUALIFICATIONS

  • Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool
  • Buy in and experience working in the EOS® model preferred
  • Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride
  • Bachelor’s degree required, focus areas in Business, Healthcare Administration, Public Health, or a closely related field preferred; Master’s degree (MHA, MPH, MBA) a plus.
  • Proven experience in a compliance, project management, or an advanced executive administrative role within a health system environment preferred.
  • High degree of professionalism, independent judgment, ability to think strategically, and strict adherence to absolute confidentiality. 
  • Exceptional interpersonal, written, and verbal communication abilities.
  • Advanced organizational skills with a proven ability to structure complex regulatory data into clean, uniform workflows.
  • Ability to function within and learn various technology platforms swiftly and efficiently.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace required and Paylocity familiarity preferred.
  • Valid driver’s license, reliable transportation, and the willingness to work a flexible schedule to accommodate compliance needs across a multi-county regional footprint.

Skills Required

  • Meet The Wright Center EOS(C) People Analyzer Tool
  • Buy in and experience working in the EOS® model
  • Mission-oriented; represents the enterprise professionally
  • Bachelor's degree (Business, Healthcare Administration, Public Health, or related)
  • Master's degree (MHA, MPH, MBA)
  • Proven experience in compliance, project management, or advanced executive administrative role in a health system
  • High degree of professionalism, independent judgment, and strict confidentiality
  • Exceptional interpersonal, written, and verbal communication skills
  • Advanced organizational skills and ability to structure complex regulatory data into uniform workflows
  • Ability to learn and use various technology platforms quickly and efficiently
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
  • Familiarity with Paylocity
  • Valid driver's license, reliable transportation, and willingness to work a flexible schedule across a multi-county region
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The Company
Year Founded: 1976

What We Do

The Wright Center Medical Group (The Wright Center/Wright Center for Community Health) is a nonprofit community health organization operating teaching health centers and patient‑centered medical homes across northeastern Pennsylvania. It provides comprehensive primary care, behavioral health, addiction medicine, dental and specialty services, coordinates community supports, and trains residents and fellows—focusing on whole‑person care, access for underserved populations, and improving community health outcomes.

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