Specialist, Communications

Posted 24 Days Ago
Harrison, NY, USA
Hybrid
84K-135K Annually
Mid level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
The Specialist, Communications will execute integrated communication strategies, manage media relations, create content, and collaborate with teams to enhance Mastercard's brand presence in North America.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Communications
Specialist, Communications
As a Specialist, North America Communications at Mastercard, you will help shape and amplify storytelling across the U.S. in support of the company's broader business priorities, including payments, innovation, and brand initiatives.
This role blends earned media, owned content, and integrated campaign support, ensuring communications align with marketing efforts and business objectives. You will play a key role in executing strategies that bring Mastercard's value proposition to life for key audiences, partnering across teams to deliver cohesive, high-impact communications programs.
Key Responsibilities
Integrated Communications & Campaign Support• Support the development and execution of North America integrated communications strategies, ensuring alignment across earned, owned, and paid channels.• Partner closely with our integrated marketing and communications teams to activate campaigns through media relations, storytelling, and content amplification.• Help localize global narratives for North America audiences, ensuring relevance to regional business priorities and market dynamics.
Media Relations• Monitor the North America media landscape to identify opportunities for Mastercard to lead or contribute to key conversations across business, finance, technology, and consumer trends.• Build and maintain relationships with journalists, editors, and influencers to secure impactful coverage.• Develop and manage media materials, including press lists, briefing documents, messaging frameworks, and recaps, to support regional announcements and campaigns.
Storytelling & Content Creation• Contribute to the creation of compelling, insight-driven content (press materials, bylines, blogs, social content, and thought leadership) aligned with Mastercard's business priorities and brand narrative.• Translate complex topics related to payments, services, data, and innovation into clear, engaging stories for diverse audiences.• Support newsroom and content hub updates that reinforce Mastercard's leadership across the broader payments and technology ecosystem.
Cross-Functional Collaboration• Collaborate with regional and global stakeholders, including marketing, product, and executive communications teams, to ensure message alignment and campaign cohesion.• Act as a connector across teams to ensure communications efforts are integrated, consistent, and impactful.
Key Skills & Qualifications
Experience• 2-4 years of experience in public relations, corporate communications, or integrated marketing communications, ideally with exposure to North America markets.• Agency or in-house experience supporting integrated campaigns is preferred.
Integrated Mindset• Understanding of how earned media fits within broader integrated marketing strategies, including content, digital, and paid amplification.• Ability to align communications efforts with marketing and business objectives.
Storytelling• Strong writing and storytelling skills, with the ability to craft clear, compelling, and audience-centric narratives across channels.
Media Relationships• Experience building relationships with US media across business, finance, technology, and trade outlets.• Familiarity with the U.S. media and consumer and business influencer landscapes is a plus.
Strategic Thinking• Ability to connect execution to broader business goals and campaign priorities.• Strong judgment and problem-solving skills in fast-paced environments.
Communication Skills• Excellent verbal, written, and interpersonal communication skills, with the ability to simplify complex topics.
Collaboration• Highly collaborative and detail-oriented, with the ability to manage multiple stakeholders and priorities simultaneously.
Education• Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Purchase, New York: $84,000 - $135,000 USD

Skills Required

  • 2-4 years of experience in public relations, corporate communications, or integrated marketing communications
  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field
  • Agency or in-house experience supporting integrated campaigns

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support Company information highlights a 10% retirement match on U.S. roles, positioned as best‑in‑class and well above typical large‑employer benchmarks. This level of employer contribution materially strengthens long‑term savings.
  • Leave & Time Off Breadth U.S. postings list 25 vacation days, 5 personal days, 10 company holidays, 80 hours of paid sick/safe time, and up to 20 days of bereavement. A minimum of 16 weeks paid new‑parent leave (including adoption and foster) further expands paid time away.
  • Parental & Family Support Benefits include a minimum of 16 weeks paid new‑parent leave and family‑building support such as fertility, adoption, and surrogacy where legally available. Dependent scholarships, counseling, and protection benefits contribute additional family support.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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