Specialist, Commercial Operations - Enabling Technology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are looking for a Specialist on the enabling tech team to join our DePuy Synthes, US Orthopaedics Sales Organization Team. The role is preferred to be in West Chester, PA.

Purpose:

The Commercial Operations - Enabling Technology team is the conduit between the business and the sales organization, enabling sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. Within Orthopaedics Commercial Operations, the Enabling Technology team has responsibility for implementing and auditing the operational strategy for our digital surgery offerings. The Specialist has responsibility to monitor all VELYS Trauma offerings providing support to our field sales network, driving visibility, compliance and revenue protection. As the first VELYS product within the Trauma portfolio, this demonstrates our ability to bring impactful technology to market efficiently, supporting our strategic goals and strengthening our position in the trauma and surgical space.

  The Specialist will play an integral role in helping Trauma’s exciting new Digital Surgery platform unlock its full potential!

Key Responsibilities:

• Supports sales team by monitoring contact expirations & PO’s expirations
• Partner with sales managers, service & repair, contract management, VHN product support team, HCC/legal and Customer Service to ensure compliance with contracting and billing of capital equipment.
• Maintain master contract and billing files for all VELYS Trauma products in the field, information is then shared with stakeholders via PowerBI for up-to-date information and reporting.
• Detects and researches discrepancies to provide insights to support business decisions and sales operation needs.
• Works in partnership with Field Sales Management to solicit needs and align priorities.
• Works collaboratively to provide valuable, impactful, and clear communication to business partners.
• Maintain SOP’s
• Ensure 100% compliance within our VELYS Trauma offerings Platform
• Provide mentorship to other team members and transfer knowledge across departments, Operating Companies, etc.
• Proactively identify new insights to support business decisions and sales operation’s needs, including system enhancements, process improvements and other activities.
• Ad-hoc projects as required

Qualifications

Required:

• A minimum of a bachelor’s degree
• Proficiency in Microsoft Office (e.g., Excel, PowerPoint, Outlook)
• Excellent communication skills, both written and verbal, with proficiency in interacting across all organizational levels
• Ability to work independently and collaborate with various levels of management and external customers

Preferred:

• SAP experience

• PowerBI experience

• Working knowledge of the medical device business model

• Experience working with cross‑functional teams (e.g., contracting, business analytics, sales, marketing, supply chain, finance)

 The role is office-based, and is preferred to be in West Chester, PA. Ability to travel domestically up to 10% of the time is required.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.

For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com

Required Skills:

Preferred Skills:

Audit Management, Business Behavior, Coaching, Compliance Management, Continuous Improvement, Data Analysis, Detail-Oriented, Goal Attainment, Internal Controls, Issue Escalation, Problem Solving, Process Oriented, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment

The anticipated base pay range for this position is :

$65,000.00 - $104,650.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits