Specialist Clinic Reform Project Lead

Employment Type: Fixed Term 12 months

Hours: 0.6EFT

Salary: Applicable Victorian public sector clinician-specific enterprise agreement

Location: Werribee Mercy Hospital

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Kylie Buckingham, WMH Outpatient Clinics

[email protected] 

8754 3204

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health and help our teams deliver even greater outcomes.

About the opportunity:

The Specialist Care Reform Project Lead is responsible for leading and supporting specialist clinic reform, service redesign and model of care initiatives that improve patient access, optimise referral pathways, enhance service efficiency and support the delivery of sustainable, high-quality care across Mercy Health.

Project Delivery: Lead and coordinate project activities to ensure initiatives are delivered within agreed timeframes and achieve intended outcomes.

Service Redesign: Facilitate the design and implementation of new models of care that improve access, patient flow, referral management and service sustainability.

Stakeholder Engagement: Work collaboratively with clinicians, operational leaders and support services to drive change and build organisational capability.

Performance Monitoring: Monitor project milestones, risks, benefits and performance indicators, and provide regular reporting to governance committees and executive sponsors.

Governance and Reporting: Prepare briefing papers, reports and documentation to support project governance, decision-making and Department of Health reporting requirements.

What you’ll bring:
You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Clinical experience within healthcare, specialist clinics, ambulatory care or a related setting
• Demonstrated ability to support and contribute to change, service improvement and project implementation activities within a healthcare setting
• Ability to build positive working relationships and work collaboratively with multidisciplinary teams
• Effective communication skills, including the ability to prepare written reports, presentations and correspondence
• Strong organisational skills and the ability to manage competing priorities
• Demonstrated ability to identify problems, think critically and contribute to practical solutions
• Ability to use data and information to support decision-making and service improvement
• Interest in service redesign, quality improvement, project work or implementing new ways of working
• Ability to engage stakeholders and support change across clinical and operational teams
• Commitment to continuous improvement and improving outcomes for patients and services
• Ability to collaborate across Mercy Health sites to share learnings, align approaches and support delivery of organisational priorities

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.