Specialist, Cash Application

Job Requisition

JR22092

Worker Time Type

Full time

Worker Sub-Type

Regular

Shift

Job Description

POSITION PURPOSE

This role accelerates business value by committing to maintaining strong financial controls and compliance with accounting standards while optimizing cash flow management processes to impact overall financial performance. This role contributes to a vital part of the Accounts Receivables department by accurately and efficiently applying incoming payments to customer accounts.

This role demonstrates our “True North” attributes: the voice of the customer, respect for the individual, no-nonsense communication and utilization of facts, servant leadership, and a continuous improvement mindset in every facet of leadership and daily interaction. As it relates to Cash Applications, this role leads, collaborates, and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees, and shareholders. As necessary, this role actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. As well as lead and participate in Kaizen and value stream mapping activities.

DUTIES & RESPONSIBILITIES

Responsible for posting daily deposit exceptions from the HighRadius module for lockbox, ACH, and wires according to the timeline of the department’s SLA and cash procedures to ensure payments are applied accurately. Work effectively with customers via email and phone using professional communication techniques to ensure all unapplied and unidentified cash received within the month is applied before month-end. Responsible for researching customer and collector inquiries on historical cash postings on a customer’s account. Process daily journal entries submitted for offsets, write-offs, reversals, and refunds as per policy and procedure. Responsible for processing credit card transactions/payments received via email through HighRadius EIPP credit card module. Perform customer account reconciliation as needed. Responsible for reclassification of non-AR and other misc-receipts received. Perform month-end activities within the agreed timeline. Ensure compliance with SOX, and departmental processes, and support audit requests as needed. Collaborate with third-party software providers to troubleshoot and resolve respective credit card, cash application, and/or billing issues. Make and assume other duties and responsibilities required or assigned by management. Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards. Maintain high safety standards. Safety is personal for us all.

CONTACTS

Internal:     This role interacts with AR collectors and other AR team members, DCAT team.

External:    Customers, Distributors, Co-Packers.

EDUCATION & EXPERIENCE

• Associate's Degree in Finance, Accounting, or Business preferred.
• Minimum 2 years of experience in an Accounts Receivable or Cash Application Specialist role.
• Knowledge and experience in handling cash activities, cash applications, and cash deposits.

SKILLS & ABILITIES

• Experience working in HighRadius Cash Application Module preferred.
• Experience working with accounting ERP systems (Microsoft Dynamics AX).
• Strong computer skills and experience manipulating large quantities of data; including Excel, Word, & Outlook.
• Intermediate Excel skills, including Pivot tables and V-lookups.
• Strong analytical and problem-solving skills.
• Ability to work in a team environment and collaborate with colleagues to understand customer needs and requirements, including working with virtual teams.
• Proven ability to proactively leverage and share knowledge with colleagues.
• Effective time management skills.
• Effectively and independently manage conflicting priorities, organize workflow, and team with colleagues to accomplish tasks and balance workloads.
• Skillful attention to detail and self-assurance of the quality of work performed.
• Ability to multitask in a high-volume transactional environment.
• Strong written and oral communication skills; able to communicate effectively with internal and external customers.
• Strong customer service skills.
• Good working knowledge of manufacturing and distribution operations.

SUPERVISORY RESPONSIBILITY

• This role does not have direct supervisory responsibilities.  This is an individual contributor role.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

No travel is required. Typical office environment, generally sedentary position using computers, calculators, phones, and other office equipment. This position works in a fast-paced, rapidly changing work environment. The ability to manage stress, build professional and collaborative relationships, and reason through complex business situations is essential.  Weekend and evening work may also be required. Day-to-day office supplies.  No heavy lifting is required.

Location

OCS Finance & IT

City:

Dallas

State:

Texas