Specialist, Business Analysis- Pune.
How about working for a global fintech company or an advanced team that is passionate about preventing money laundering and other illegal financial transactions? Western Union Digital is the new Customer Focused, Online and Mobile division of Western Union. Join Western Union as Specialist, Business Analysis.
Western Union powers your pursuit.
We’re seeking an APN Specialist, based in Pune, India office. In this role you will work with dashboards and build reports for the key stakeholders on the performance of the APN Product, including a comprehensive view of the health of the Product by Partner & Country.
Role Responsibilities:
Sounds interesting? Here are some specifics:
As an APN Specialist, upon identifying an incident, you will escalate it to the respective Internal teams, assist in troubleshooting sessions and collect the root cause analysis report.
You will also be responsible for team inbox management by acting as first point of contact for all requests and enquiries and providing triage of requests to the team Sr. Analysts and other APN internal teams.
Role Requirements:
- Bachelor’s degree in business administration, finance or related discipline. An equivalent combination of education and experience will also be considered.
- Excellent interpersonal skills
- Proficient use MS Office suite (PowerPoint, Excel, Word, Outlook, etc.)
- Ability to work in a highly energized and fast-paced environment within a framework of constantly shifting deadlines and deliverables
- Experience with prioritizing, resource coordination, and bringing simple projects to completion
- Ability to build relationships throughout all levels of the organization
- Strong oral and written communication skills (English)
What’s in it for you?
Competitive global pay and benefits
Unparalleled experience as part of one of the most advanced compliance teams in the world, with opportunities to build valuable skills and grow your career
Diverse, global team with colleagues in over 50 countries
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India specific benefits include:
- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Check up
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation BenefitWestern Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-RP #LI-Hybrid
Estimated Job Posting End Date:
04-24-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Skills Required
- Bachelor's degree in business administration, finance or related discipline
- Excellent interpersonal skills
- Proficient use MS Office suite
- Ability to work in a fast-paced environment
- Experience with prioritizing and resource coordination
- Ability to build relationships at all levels
- Strong oral and written communication skills (English)
Western Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Union and has not been reviewed or approved by Western Union.
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Parental & Family Support — Parental leave, adoption assistance, and caregiver resources are described as core offerings, with global programs like tutoring access and family-building support. Scholarship opportunities and tools to find care further signal a family-friendly stance across multiple regions.
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Leave & Time Off Breadth — Paid time off spans categories such as vacation, sick, parental, caregiver, and military leave, with global materials emphasizing broad coverage. U.S. content also references flexible time off for exempt employees, underscoring breadth beyond standard vacation.
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Healthcare Strength — Medical coverage with multiple plan options, life and disability insurance, an assistance program, and wellness tools are consistently highlighted across benefits pages and postings. Risk insurance and mental-health resources are positioned as standard parts of the package.
Western Union Insights
What We Do
Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality. Our global workforce tackles complex issues every day, making them the backbone of our innovative spirit since 1851. If you're ready to be part of our evolution, apply now.
Why Work With Us
Diversity is a core strength at Western Union, providing the foundation for our corporate values – purpose-driven, globally-minded, and trustworthy and respectful. With a presence in 200+ countries, we are committed to providing a rich and inclusive work environment that reflects each employee’s unique culture, background, and perspectives.
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