Specialist, Billing & Settlement

Posted Yesterday
Be an Early Applicant
Charlotte, NC, USA
In-Office
Junior
Logistics • Transportation
The Role
Review and audit carrier freight bills, identify and resolve billing errors and duplicates, interpret tariffs and contracts, facilitate customer billing, improve billing processes, and maintain high customer service while escalating issues and collaborating with stakeholders.
Summary Generated by Built In

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Specialist, Billing & Settlement at RXO, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers.

What your day-to-day will look like:

  • Ensure issues are addressed immediately and that appropriate parties are informed of resolutions
  • Maintain the highest level of customer service by adhering to established processes
  • Increase industry and company knowledge by taking advantage of opportunities to learn new skills and information
  • Seek out opportunities to improve current processes
  • Audit carrier freight bills and interpret tariffs and contracts
  • Investigate any errors on freight bills such as duplicate carrier billing
  • Facilitate and improve the efficiency of the routing of freight bills and billing cycle time

At a minimum, you’ll need:

  • 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics

It’d be great if you also have:

  • Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
  • High school diploma or equivalent
  • 2 years of audit, accounts payable, accounts receivable, load planning or transportation and logistics-related experience
  • Experience with Microsoft Office
  • Effective communication and problem-solving skill

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

  • Comprehensive medical, dental, and vision plans

  • 401(k) retirement plan with up to 5% company match

  • Pre-tax accounts to help streamline eligible expenses

  • Company-paid disability and life insurance

  • Employee Assistance Program (EAP)

  • Career and Leadership Development Programs

  • Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

Skills Required

  • 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
  • Associate degree in Business or Transportation/Logistics, or equivalent combination of education and experience
  • High school diploma or equivalent
  • 2 years of audit, accounts payable, accounts receivable, load planning or transportation and logistics-related experience
  • Experience with Microsoft Office
  • Effective communication and problem-solving skills

RXO, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RXO, Inc. and has not been reviewed or approved by RXO, Inc..

  • Healthcare Strength Coverage spans medical, dental, vision, and disability, complemented by an employee assistance program. Feedback suggests health coverage is part of a comprehensive package that is often characterized as acceptable.
  • Retirement Support A company 401(k) match is available, with recent enhancements described to strengthen retirement readiness. Feedback suggests adjustments were made based on employee input.
  • Parental & Family Support Offerings include parental and family benefits, adoption assistance, and designated family-bonding leave. Time-off elements such as volunteer time and prenatal-care leave further support family needs.

RXO, Inc. Insights

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The Company
HQ: Charlotte, NC
4,634 Employees
Year Founded: 2022

What We Do

RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers. We serve more than half of the Fortune 500's supply chain with an extensive network of carriers and logistics experts.

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