Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Under the direction of the Benefits Manager, the Benefits Specialist is responsible for assisting in the implementation and administration of benefits programs established by Seminole Hard Rock Support Services.Essential Job Functions:
- Administers benefit programs in compliance with Seminole Hard Rock Casino and Seminole Gaming Policies and Procedures, and insurance contract agreements.
- Design, evaluate and modify benefits processes to ensure that programs are current, communicated and in compliance with the Seminole Tribe of Florida and Seminole Gaming guidelines.
- Evaluates services, coverage, and options available through benefits programs offered by Seminole Gaming. Provides feedback and data as needed.
- Assist with benefits communications, meetings and practices that best meet the needs of our diverse employee group and the overall goals of the organization.
- Monitors the effectiveness of benefits programs and ensures compliance with statutory requirements on an ongoing basis and promptly reports service concerns to the Director, Compensation & Benefits or appropriate benefits representative.
- Supervises monthly billing process and reconciliation and resolves any disputes or differences with insurance company and accounts payable.
- Ensures all enrolled team members meet all eligibility requirements and promptly notifies Director, Compensation & Benefits or insurance carrier(s) if eligibility status changes.
- Processes enrollments, changes, terminations payroll deduction setups, COBRA notifications of benefit coverages as needed to maintain group eligibility.
- Meets personally with employees individually and in groups to provide assistance and communication regarding benefits programs.
- Conducts informational sessions for new employees (Orientation) and existing employees (for annual Open Enrollment, quarterly 401(k) Plan enrollment or enrollment of new benefits programs). Communicates the time and location of benefits’ meetings property-wide.
- Compiles monthly billing report for all insurance benefits, and requests payment. Resolves any disputes or differences with insurance company and accounts payable.
- Reconciles employee contribution deductions to the monthly premiums due.
Qualifications:
- Bachelor's degree in a related field preferred, and two (2) years similar Human Resources experience required with a heavy emphasis on administering and implementing benefit programs, policies and procedures in a large company (1,000 or more employees) or an equivalent combination of education, certification and experience, preferably in a hospitality, casino or health care environment.
- Workday Experience required
- Excellent communication, presentation and analytical skills required, along with ability to prepare financial spreadsheets.
- Must be proficient in MS Word and Excel and have extensive HRIS knowledge.
- This position requires strong knowledge of HIPPA, FMLA, ADA, ERISA, and COBRA. Strong knowledge of all applicable employment laws and government regulations a must.
- High level of confidentiality and a professional demeanor required.
Skills Required
- Two years similar Human Resources experience focused on administering and implementing benefits programs in a large company (1,000+ employees) or equivalent combination of education/certification/experience
- Workday experience
- Proficiency in Microsoft Word and Microsoft Excel
- Extensive HRIS knowledge
- Strong knowledge of HIPAA, FMLA, ADA, ERISA, and COBRA and applicable employment laws and government regulations
- Excellent communication, presentation and analytical skills and ability to prepare financial spreadsheets
- Bachelor's degree in a related field
- High level of confidentiality and a professional demeanor
- Experience with benefits billing reconciliation and resolving disputes with insurance companies and accounts payable
- Ability to frequently lift and/or move up to 50 pounds
Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..
-
Pay Growth & Progression — The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
-
Healthcare Strength — Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
-
Wellbeing & Lifestyle Benefits — Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.
Seminole Hard Rock Entertainment, Inc. Insights
What We Do
Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.









