IS Specialist (Analista de Suporte Técnico)

Posted Yesterday
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São Paulo
In-Office
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The IS Specialist role involves server maintenance, automation using PowerShell, IT support for multiple locations, and ensuring cybersecurity. It requires effective communication, project management, and availability for after-hour incidents.
Summary Generated by Built In
Descrição da empresa

We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder 

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 

15,000 trained professionals 

250+ locations worldwide 

Fortune 500 

Globally unified systems 

Descrição da vaga

The position is based at São Paulo main office with satellite offices in Guarulhos and Santos.

There is a possibility to support multiple offices remotely across Brazil.

Server room maintenance and administration (including backups) 

Automation & Innovation (including PowerShell) 

Procurement, Asset management, and Inventory 

Audio/visual equipment maintenance and troubleshooting 

Telecom administration and maintenance  

Administration of Expeditors Proprietary Applications  

Administration of 3rd Party Systems  

Capacity utilization and planning  

Helpdesk administration  

Training 

Disaster recovery & high availability 

Cybersecurity 

Qualificações

A Successful Applicant Will Exhibit: 

Effective written and verbal communication skills in English 

Time management and task prioritization (including project work) 

Collaborative mindset 

Knowledge of latest technologies and industry trends 

Commitment to company policies and controls 

Customer service skills 

24-hour availability for after-hour incidents & implementations 

A sense of urgency

Own vehicle available for travel between São Paulo, Santos, Guarulhos, and Campinas.

Desired Technical Experience: 

Windows PC troubleshooting, maintenance, and deployment 

Printers/copiers 

Networking fundamentals (LAN/WAN), Including warehouse RF setup and configuration 

Windows Server Administration (including AD and Group policies) 

Linux Server Administration (fundamentals) 

Virtualization 

Remote administration 

Mobile devices (iOS/Android) 

Cybersecurity 

Informações adicionais

Education and Experience: 

Bachelor’s Degree is mandatory

IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux  

Preferred IT helpdesk background 

Fluent English Speaking

Additional Information 

Expeditors offers excellent benefits 

Health Plan: Medical, Prescription Drug, Dental and Vision 

Employee Stock Purchase Plan  

Training and Personnel Development Program 

Top Skills

Active Directory
Cybersecurity
Group Policies
It Helpdesk
Linux
Networking
Powershell
Virtualization
Windows Server
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The Company
HQ: Seattle, WA
15,812 Employees
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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