Conduct research and analysis of issues concerning the patterns and trends associated with money laundering utilizing a wide variety of research tools, systems and criteria. Prepare regulatory reporting as required by law and by the Company's policies and procedures. May assist in Compliance related calling programs and also assist with training and support for new team members or call center staff in order to ensure Compliance requirements are being met. Key components of job performance are quality, productivity and meeting weekly team goal.
Analytical and problem solving skills. Strong written and verbal communication skills. Detail oriented. Working knowledge of MS Word, Excel. Fluency in English is required and other languages may be required for differing regions. Must be technically adept and able to be comfortable with systems for monitoring and reporting. May be required to work shift hours and peak periods.
Role Responsibilities
You will be responsible for analyzing data to determine suspicious activity within the Western Union network. Working together with a team of specialists your duties will include reporting suspicious activity, conducting investigations and providing feedback for processes improvements.
You will be joining the Consumer Monitoring and Investigation (CMI) department and we’ll be looking to you to investigate consumer activities to detect money laundering and other potential risks.
You will also undertake regulatory reporting, as required by law and by our policies and procedures.
Your responsibilities will include assisting and supporting the AML Compliance team to ensure that compliance requirements are being met.
The key to meeting these requirements is your ability to use a wide variety of research tools, systems, and criteria.
Role Requirements
We will equip you with job-specific knowledge during initial training, yet we expect that you already understand trends and developments in AML risks and concerns.
Fluency in English language.
Higher education or equivalent experience are preferable.
Good communication, time management and teamwork and collaboration skills, positive and proactive attitude.
Working knowledge of MS Office and computer literacy.
You must be detail-oriented, able to multitask, and work well under pressure.
Analytical and problem-solving skills.
Workplace Options
HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
Estimated Job Posting End Date:
09-22-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Skills Required
- Fluency in English
- Analytical and problem-solving skills
- Strong written and verbal communication skills
- Working knowledge of Microsoft Office
- Computer literacy and comfort using monitoring and reporting systems
- Knowledge of AML risks, concerns, trends, and developments
- Detail-oriented, multitasking, and able to work under pressure
- Good time management, teamwork, and collaboration skills
- Higher education or equivalent experience
Western Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Union and has not been reviewed or approved by Western Union.
-
Parental & Family Support — Parental leave, adoption assistance, and caregiver resources are described as core offerings, with global programs like tutoring access and family-building support. Scholarship opportunities and tools to find care further signal a family-friendly stance across multiple regions.
-
Leave & Time Off Breadth — Paid time off spans categories such as vacation, sick, parental, caregiver, and military leave, with global materials emphasizing broad coverage. U.S. content also references flexible time off for exempt employees, underscoring breadth beyond standard vacation.
-
Healthcare Strength — Medical coverage with multiple plan options, life and disability insurance, an assistance program, and wellness tools are consistently highlighted across benefits pages and postings. Risk insurance and mental-health resources are positioned as standard parts of the package.
Western Union Insights
What We Do
Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality. Our global workforce tackles complex issues every day, making them the backbone of our innovative spirit since 1851. If you're ready to be part of our evolution, apply now.
Why Work With Us
Diversity is a core strength at Western Union, providing the foundation for our corporate values – purpose-driven, globally-minded, and trustworthy and respectful. With a presence in 200+ countries, we are committed to providing a rich and inclusive work environment that reflects each employee’s unique culture, background, and perspectives.
Gallery
