We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.
This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance.
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JOB DESCRIPTION
Location Requirement
This position is open only to candidates who currently reside in one of the following approved locations:
Birmingham, AL; Tampa, FL; Blue Ash or Cincinnati, OH
Job Summary
You will be responsible for examining account activity utilizing various proprietary and industry tools to detect and prevent fraudulent activity as well as investigating suspected, alleged or known internal and external fraud perpetrated against Green Dot and its customers.
Key Responsibilities
Conduct investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes. Investigations involve highly confidential data and communication w/external and internal partners
Execute SQL data pulls and batch processes related to fraud investigations
Present findings and recommendations from fraud investigations
Recommend actions on merchants, accounts and fraud strategy for rules implementation
Utilize and understand all relevant materials for weekly and monthly reporting and perform ad hoc analytical activities
Assist with minor database administration activities
Process any daily queue work or email referrals as needed to support the Fraud Operations team
Communicate with partners related to current research requests
Use sound judgment to plan and accomplish goals under general supervision
Required Qualifications
Minimum 2 years of professional experience in an analytical role, preferably in the financial services industry, or fraud operations
Demonstrated strong verbal and written communication skills
Preferred Qualifications
• Bachelor’s Degree or relevant professional certifications
• High level working experience and proficiency in Excel and SQL
**Ability to work in the U.S. without sponsorship**
**Ability to meet the location requirement outlined above**
POSITION TYPE
RegularPAY RANGE
The targeted full-time base salary for this position is $38,200 to $57,200 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.
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We’re Here to Support You—Accommodations Upon Request
Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential.
Work Authorization Requirement
At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.
Important Notice on Application Accuracy
We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.
Top Skills
What We Do
Green Dot is a financial technology and registered bank holding company committed to delivering trusted, best-in-class money management and payment solutions to customers and partners, seamlessly connecting people to their money. Green Dot’s proprietary technology enables it to build products and features that address the most pressing financial challenges of consumers and businesses, transforming the way they manage and move money and making financial empowerment more accessible for all. Green Dot offers a broad set of financial services to consumers and businesses including debit, checking, credit, prepaid, and payroll cards, as well as robust money processing services, tax refunds, cash deposits and disbursements. Its flagship digital banking platform GO2bank offers consumers simple and accessible mobile banking designed to help improve financial health over time. The company’s banking platform services business enables a growing list of the world’s largest and most trusted consumer and technology brands to deploy customized, seamless, value-driven money management solutions for their customers. Founded in 1999, Green Dot has served more than 33 million customers directly and many millions more through its partners. The Green Dot Network of more than 90,000 retail distribution locations nationwide, more than all remaining bank branches in the U.S. combined, enables it to operate primarily as a “branchless bank.” Green Dot Bank is a subsidiary of Green Dot Corporation and member of the FDIC . For more information about Green Dot’s products and services, please visit www.greendot.com. +++ The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Green Dot Corporation, NMLS ID #914924 at 1100 North Eutaw Street, Suite 611; Baltimore, MD 21201, phone 888-784-0136. NMLS Consumer Access: https://nmlsconsumeraccess.org/
