Special Project Engagement Manager

Posted 11 Days Ago
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Jakarta, DKI Jakarta
Senior level
eCommerce • Financial Services
The Role
The Special Project Engagement Manager is responsible for managing stakeholders and overseeing the implementation of Standard Operating Procedures (SOP). The role involves ensuring project timeliness, achieving project targets, implementing quality assessments, and gathering feedback to enhance project effectiveness.
Summary Generated by Built In

About The Role


The primary responsibility of the Special Project Engagement Manager is to manage stakeholders (internal and external), oversee SOP implementation, ensure the project is executed in a timely manner.

What You Will Do

  • Stakeholder engagement
  • Managing communications with stakeholders
  • Ensures SOP implementation for stakeholders including reward and sanctions
  • Review project timeliness and process
  • Ensuring project target is achieved
  • Implementation of QA & QC assessment
  • Gathering effective feedback on the projects

What You Will Need

  • A minimum of 5 years work experience in Operations or Sales, 8 years in total work experience
  • Strong problem solving and analytical skills
  • Have solid experience in cross functional project,
  • Great communication skills both in English and in Bahasa Indonesia, networking
  • Strong business acumen
  • Have proven experience in complex projects and delivering results
  • Fast learner, can work in an ambiguous setting

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.


About Gojek 

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.


About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.


GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.


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The Company
Jakarta, Jakarta
944 Employees
On-site Workplace
Year Founded: 2021

What We Do

GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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