Staples is business to business. You’re what binds us together.
While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
What you will be doing:
- Support customers and sales representatives by providing product ideas, quotes, and executing purchase orders for promotional and proprietary products outside standard programs.
- Research solutions, source products, and negotiate costs to meet unique customer needs.
- Collaborate with internal teams and suppliers to ensure seamless fulfillment and billing.
- Resolve client and supplier issues as they arise.
- Participate in continuous improvement efforts for processes and service delivery.
- Represent Staples at customer and corporate trade shows, with occasional travel to support business growth.
What You Bring to the Table:
- Excellent customer service skills.
- Ability to build and maintain relationships with clients.
- Excellent communication skills.
- Organizational skills with the ability to multitask.
- Solid demonstrated use of Microsoft programs (Excel, Outlook, Word, and PowerPoint).
- Advanced “strategic business sense” skills and math aptitude.
- Solid knowledge of company systems and processes.
What’s needed: Basic Qualifications:
- 2+ years of related work experience.
- High school diploma or equivalent
What’s needed - Preferred Qualifications:
- Bachelor’s degree in a related field
- Industry experience with ESP or SAGE
- Promotional products merchandising or purchasing skills
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Skills Required
- 2+ years of related work experience
- High school diploma or equivalent
- Excellent customer service skills
- Ability to build and maintain client relationships
- Excellent communication skills
- Organizational skills with ability to multitask
- Demonstrated use of Microsoft Excel, Outlook, Word, and PowerPoint
- Advanced strategic business sense and math aptitude
- Solid knowledge of company systems and processes
- Bachelor's degree in a related field
- Industry experience with ESP or SAGE
- Promotional products merchandising or purchasing skills
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
-
Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
-
Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
-
Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
