United Community is looking for Special Assets Administrative Support Specialist I to support and other Administrative duties relating to Loss Mitigation and Special Assets Management. Plays an active role in the department to minimize loss to the bank.
What You’ll Do- Assist with various projects and maintain records on trends in the department.
- Assist Loss Mitigation personnel in various administrative duties.
- Ability to handle incoming inquiries related to Loss Mitigation with minimal supervision.
- Maintain files on property taxes and communication with tax service provider.
- Review and prepare invoices for payment.
- Review and pay property taxes.
- Compiling and maintaining information on various spreadsheets regarding Loss Mitigation packages, unpaid taxes, appraisal orders, etc.
- Maintain past due queues and transfer loans into Loss Mitigation, including coding systems regarding transfer.
- Correspond with various departments of the bank for loan booking, loan transfers, etc.
- Order supplies for the department.
- Order flood certifications, title updates, and appraisals on Loss Mitigation loans.
- Book closing packages and loan payments.
- Must have the ability to navigate the Internet for research relating to taxes, deed information, property records and other real estate related information.
- Back up to Special Assets Management support specialist administrative duties.
- High school diploma or equivalent
- Minimum of 3 years’ experience in credit related position preferred
- Good telephone and customer service skills
- Good communication and public relations skills
- Must have good computer skills and be able to use:
- Microsoft Excel, Microsoft Word, PowerPoint and Access
- Must have the ability to operate standard office equipment
- Strong documentation knowledge preferred
- General knowledge of legal documentation and perfection of real estate documents
- Solid understanding of financial institution policies and procedures
- Must be a detail oriented persona and be able to keep a working filing system
- Must have the ability to multi task and work within certain deadlines
- Must have the ability to learn Navigator, Director, Shaw and any other operating system utilized by the Loss
- Mitigation and/or Special Assets Management.
- Participate and complete all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal, external, and online training programs, meetings, and seminars/conferences, etc.
- Must be able to pass a background & credit check.
- This is a full-time, on-site position.
Travel: Up to 20% travel required.
FLSA Status:
- Non-Exempt
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay RangeUSD $37,440.00 - USD $45,185.00 /Yr.Skills Required
- High school diploma or equivalent
- Minimum of 3 years of experience in a credit-related position
- Good telephone and customer service skills
- Good communication and public relations skills
- Proficiency with Microsoft Excel, Word, PowerPoint, and Access
- Ability to operate standard office equipment
- Strong documentation knowledge
- General knowledge of legal documentation and perfection of real estate documents
- Understanding of financial institution policies and procedures
- Detail-oriented with the ability to maintain an organized filing system
- Ability to multitask and meet deadlines
- Ability to learn Navigator, Director, Shaw, and other departmental operating systems
- Completion of required compliance training, including Bank Secrecy Act and anti-money laundering training
- Ability to pass a background and credit check
United Community Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Community Bank and has not been reviewed or approved by United Community Bank.
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Leave & Time Off Breadth — PTO and parental leave are presented as robust, covering vacation, sick and personal time plus federal holidays. Time-away policies are highlighted as strengths relative to base pay.
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Healthcare Strength — The package includes multiple medical plan options, company-paid short- and long-term disability, and company-paid life insurance at a high multiple of salary. These protections are positioned as core strengths of the total rewards offering.
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Retirement Support — A 401(k) with employer match and HSA with employer contributions are part of the offering. These components indicate meaningful support for long-term financial security.
United Community Bank Insights
What We Do
Since 1950, United Community has been driven to provide best-in-class service as we work to improve the financial well-being of the people and communities we serve. As a top 100 U.S. financial institution, we offer comprehensive banking, wealth management, and mortgage services, serving clients across the Southeast with more than 200 locations throughout Alabama, Georgia, North Carolina, South Carolina, Tennessee, and Florida. Our commitment to service has earned us numerous accolades, including ten J.D. Power awards for #1 in customer satisfaction in the Southeast, and consistent recognition from Forbes, including multiple appearances on their lists of World's Best Banks and America's Best Banks. We were also recognized by Newsweek as one of America's Most Trusted Companies and are a multi-year recipient of American Banker's "Best Banks to Work For" award. We are an Equal Housing Lender and Member FDIC. For a better banking experience, visit your local United Community branch today. For more information about our products and services, please visit ucbi.com.
