Special Account Manager

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels.  Carpenter Technology’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter Technology’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing.

Job Summary:

The Special Accounts Manager is responsible for managing a high-value customer base and driving strategic growth across transactional and platinum-level accounts. This role requires a strong focus on relationship management, sales expansion, and operational excellence.

Job Description:

• Manage a sustained customer territory valued between $15M and $30M.

• Oversee both transactional and strategic accounts, including potential platinum-level clients.

• Achieve a minimum of 10% new profitable sales growth annually.

• Dedicate up to 50% of time to growth initiatives through new and existing customers and products.

• Collaborate with management monthly to optimize time and territory planning.

• Execute additional duties and special projects as assigned.

Position Requirements:

• Bachelor’s degree required, preferably in Marketing or a related discipline.

• 8–10 years of experience in sales and relationship management.

Additional Requirements:

• Demonstrated business and functional expertise.

• Experience managing small projects or sub-teams.

• Ability to forecast and plan resource needs.

• Financial acumen to monitor and control costs.

• Strong understanding of product offerings, functionality, alloy applications, market dynamics, and pricing strategies.

• Ability to solve moderately complex problems with innovative approaches.

• Strong customer focus and ability to interpret and respond to non-standard requests.

• Independent decision-making across varied situations.

• Flexibility in adapting to changing priorities.

• High energy and results-driven mindset.

• Strong organizational and prioritization skills.

• Quantitative and data-driven decision-making capabilities.

• Proficiency in systems and workflow optimization.

• Effective problem-solving across multiple platforms.

• Excellent interpersonal and verbal communication skills.

• Conflict resolution and sound business judgment.

• Willingness to contribute dissenting viewpoints in group settings.

• Professional writing skills and customer service orientation.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.